February 2024 by Shaik irfan
Fully trained staff and amazing customer services... I love it thanks sport direct
October 2023 by Reshma Mariam Santhosh
Very rude staff. There is this one guy at the entrance of the store who stares at you and then comes and asks to put the shoes back in place. That?s your job mate and not the customer?s.
August 2023 by Mark Deam
Always shop there. Good range of quality sports, outdoor clothing and footwear.
June 2023 by Jillie R Ashley
Bought an item from Deepdale store but was on the wrong size hanger which I didn?t realise til I got home so when in town I tried to find the right size I wanted at the Fishergate store. There wasn?t one so I asked for a refund. Can?t refund I was told ! But it was on the wrong size hanger I said - doesn?t make any difference was told - and if I could refund I can?t as you can only get a refund from the shop you bought it from !!!! So - if holidaying around uk and I bought something which was faulty I would have to return it to the store I bought it from. Moral of the story ? a) check the size you are buying b) don?t buy while away from home .. c) don?t expect any customer service.Thanks to the kind lady behind me who bought my credit note off me. Not shopping here again.
March 2023 by Benjen Thomas
Staff member was looking right at me, and still proceeded to walk into me. Very poor.
January 2023 by Rebecca Keating
If I could give zero stars I would. I'd bought 2 Nike tracksuits for my twin toddlers at the end of Nov - to be put away for Xmas. The boys wore the tracksuits once, they were extremely bobbled, I'd never experienced this before, the tracksuits were unwashed and had food spillages on them, the store manager - looked at the items, and smelt them, then told me they had been worn more than once and I'd washed them as they smelt of fabric conditioner! Which I can't use in my washing as both boys have allergies. So called me a liar, was rude and extremely unprofessional, I've never felt so humiliated in my life, Liz stood there smelling my children's dirty clothing and basically calling me a liar. I visited another store and they were amazing and more importantly professional. May I suggest Liz has a refresher course in customer service. I will not be returning to this store again.
December 2022 by Suresh Vuppala
Incredibly rude staff especially there is this guy who just stands at the entrance and stares at us all the time and telling us where the item should belong to if we take something out of the shelves. And yesterday my kids were looking at a bat and immidiately the manager i think she is and was soo rude and says ?thats £60 bat that? and put it back where it was and just walked off. Not just yesterday its always been an unhappy and unpleasant experience in this fisgergate shopping centre branch. If the manager is like that then one can imagine how the other staff would be like.
July 2022 by Phil Connor
Never anyone around when you want them in this store..ended up walking out and going somewhere else - avoid!
July 2022 by Irene Clitheroe
Brilliant staff and customer service at this store.
July 2022 by Laura D
Staff at this store are extremely helpful and welcomi
July 2022 by Monika Gabrielova
It was ok,especially that locely chap at the till ?
July 2022 by Kane Montgomery
Good value nice happy staff
July 2022 by Richard Roberts
Plenty yo choose good staff
July 2022 by Adam Blackburn
Staff member very helpful.
June 2022 by Andy Fishwick
Terrible customer service.Had to ask for an assistant to get my size in two pairs of trainers for my holiday. I was told by two assistant's, having a chat with each other, to go back to the shoe display & wait. I went back & waited, & waited, & waited. In the end I went back to the pay area & told one of the assistant's that I still hadn't been seen & if there were no staff available I would go somewhere else. Immediately she accused me of being rude. I told her I wasn't being rude. She then pointed at the other assistant & said, " look he's busy with someone else". I just left, I didn't hear what she was shouting at me as I walked through the door.You don't talk to customers like that or shout at them if you want to get a sale. I will spend my money at another store. YOU JUST LOST OUT ON £120.00 SALE. Rude & unhelpful staff with a massive chip on her shoulder.
