December 2023 by Chester Martin
I wish I'd read the reviews before going here, the biggest waste of money I've had for a while.I don't often do coffee shops but thought I'd try it as a treat. The staff were so frosty, there was hardly anybody in there and I felt like an inconvenience. I paid £4.10 for a cappuccino which was half froth and the froth fizzled away in no time at all. You also put your own sprinkles on for £4.10?!There were tables that needed clearing despite it being quiet and there was a drink spilt over 1 of the chairs left to dry up and turn to crust. The door wouldn't stay shut so cold air was blowing in.A huge waste of money, McDonald's over the road put this place to shame for half the price.Parking: It's next to a retail park so loads of optionsWheelchair accessibility: It's new and had all the required disabled accessibility
December 2023 by Catherine Bleasdale
Very poor service this morning, only one guy in serving customers, drive-through and making drinks up, very slow, ordered two cappuccinos, they came one, then served another customer, then the other came, had to go up again to ask for our cakes. Felt sorry for guy being on his own but certainly can't
December 2023 by Gee Griffiths
No que at the drive thru and practically nobody inside and waited 15 minutes for our coffees whilst the staff chatted amoungst themselves! Our drinks had been made and left on the side and nobody bothered to give them to
November 2023 by Emilygaming
My favourite Starbucks store. Lovely staff and kept extremely clean.
October 2023 by Dasha Weal
The worst drinks ever . They make up their own recipe which is disgusting. I got a matcha and it was disgusting even tho i get it in other Starbucks and it?s always been lovely .that time after waiting for 20 minutes because they forgot my order i had to leave it because of how bad it was . Today i said maybe it?s just that day they missed it up so I ordered the same thing however it?s disgusting and i had to throw it. Customer service is the worst as well .
October 2023 by Paul Davies
Disappointing visit to Starbucks today. Service very slow despite it not being that busy when we arrived.Staff could be more friendly!!!!!Coffee was tasteless.Will go to Costa next time we?re in the area.
October 2023 by Sharon S
Clean and spacious and my large latte was perfect ? although it seemed to take a while to make. But worth waiting for ? ?
September 2023 by david Cullen
Ordered a tea and a clotted cream fudge ice brew. Drinks took about 20 minutes to make. Tea was okay, but the ice brew wasn?t make correctly, could clearly see the clotted cream had curdled - looked nothing like the picture. Complained and got a latte instead. Non of the tables where cleaned either, not the best Starbucks, would not come back here again. Not sure if it?s a staff training issue + being understaffed, but not a great experience.
August 2023 by Dyan Mikkaela P. Dunderdale
Staff is Horrible They rushing orders, half of my venti drink is full ice like i paid 5.85 for an ice not even blend properly i saw alot of chunks of big ice aswell . Train your baristas properly they lack on training always new staff. They always get my drink wrong or missing something , not paying attention at allOn the picture i attach i even let my drink sat for awhile to try melt it down.
August 2023 by Debi Hart
I stopped here for a coffee while waiting for my son to attend an appointment. The coffee was ok, not the best Starbucks I've had! The staff were awful. Didn't speak, it was like I was an inconvenience for them. The place was empty so not like they were rushed off their feet. Once I'd finished I took my cup back and said thank you and I was looked at in disgust! I love Starbucks but won't be going back to this one!Parking: In a retail park with plenty of parking
August 2023 by Navid ?Nav? Sadri
I like the one in Preston, a relaxing atmosphere! It's a refuge in Preston.
August 2023 by Ua Ka
Coffee is fine in this establishment. However, the gents' rest room requires the door fixing.
August 2023 by Sasha Chauhan
Nice seating and isn't usually very busy so it's a good place to sit with friends or do some work. Food and drink is tasty although a little expensive
July 2023 by louisek205
Catty staff I ordered an iced oat coffee - which was for my daughter. I noticed the milk they poured wasn?t oat so phoned my daughter before I addressed it as she?s lactose intolerant. After speaking to her and her saying no it?ll make her really ill I went back inside to say can they do it with oat milk. I was quite rudely told they didn?t have and made to feel I?m in the wrong asking for the oat that should be in the oat based drink I ordered , I sharply said but it?s an oat based drink she can?t drink milk she has an allergy. I asked for a refund at which the two young girls working there were clearly being catty as one said and she?s only just noticed. I don?t feel that customers should be made to feel in the wrong when they are clearly at fault and should have said when I placed the order not just presume regular milk is ok. I mean had it been a serious allergy then what? It?s the cattiness of them clearly speaking about me that infuriated me but rather than me cause a scene and embarrass myself I left. I won?t tolerate bad customer service and defiantly won?t be back to have incorrect orders and bad catty service
July 2023 by Navid Sadri
I like the one in Preston, a relaxing atmosphere! It's a refuge in Preston.
