August 2023 by David Grimshaw
On a main thoroughfare with no dedicated parking but roadside places available. Small compact building with a few till windows to serve you. Staff friendly and welcoming.
March 2023 by L
A few months ago I went into the branch at 4pm (as they're open until 5pm on weekdays) to request over the counter cash (as I'd had to report my card lost). They told me that the counter closed at 4pm and they couldn't give me any money. What's the point of being open if you can't give out cash? I just wanted access to my own, hard earned money. However eventually after much pleading on my part, the bank manager was able to telp me on that occasion. Today TSB have blocked my card due to unknown debits/fraudulent activity. Therefore I will be going back to the branch today to try and get my own cash over the counter. I hope to ascertain how and why there's been fraudulent activity on my card. I will update my review/star rating later after I've been in today depending on what happens! Hopefully it will be positive.
March 2023 by E
A few months ago I went into the branch at 4pm (as they're open until 5pm on weekdays) to request over the counter cash (as I'd had to report my card lost). They told me that the counter closed at 4pm and they couldn't give me any money. What's the point of being open if you can't give out cash? I just wanted access to my own, hard earned money. However eventually after much pleading on my part, the bank manager was able to telp me on that occasion. Today TSB have blocked my card due to unknown debits/fraudulent activity. Therefore I will be going back to the branch today to try and get my own cash over the counter. I hope to ascertain how and why there's been fraudulent activity on my card. I will update my review/star rating later after I've been in today depending on what happens! Hopefully it will be positive.
March 2023 by XXX
A few months ago I went into the branch at 4pm (as they're open until 5pm on weekdays) to request over the counter cash (as I'd had to report my card lost). They told me that the counter closed at 4pm and they couldn't give me any money. What's the point of being open if you can't give out cash? I just wanted access to my own, hard earned money. However eventually after much pleading on my part, the bank manager was able to telp me on that occasion. Today TSB have blocked my card due to unknown debits/fraudulent activity. Therefore I will be going back to the branch today to try and get my own cash over the counter. I hope to ascertain how and why there's been fraudulent activity on my card. I will update my review/star rating later after I've been in today depending on what happens! Hopefully it will be positive.
February 2023 by Catherine Lambert
Excellent customer service from branch manager Andy!
November 2022 by Stuart Mckenzie McKenzie
Fantastic service and very helpful.
November 2021 by Andrei Radu
Very helpful
August 2021 by Sam Robinson
Ridiculous opening times. Absolute joke.
July 2021 by Paul Catlow
As my branch in my own town,has closed permanently,I needed to go to do business inside a branch,so I went to the Banber Bridge branch.I found the staff very helpful and courteous,a credit to T.S.B.Again, many thanks.
July 2021 by RLFD F&D
Drove from Blackburn to access my accounts and I can say fast and polite service from a dedicated team.
July 2021 by Adam Wilson
Super friendly, as well as quick and efficient staff.
July 2021 by TC
Almost impossible to get through by phone! Answerphone always on!
July 2018 by S R
Friendly staff. Cash machine at the front. Free carpark behind Morrisons(next door)
September 2017 by Sue R
Friendly staff. Cash machine at the front. Free carpark behind Morrisons(next door)
August 2017 by Staci garratt
Great place to bank friendly staff and an efficient service everytime I go in.. A+++
