March 2024 by david porter
Called in today to get my rolex repaired and serviced , a lady took my watch of me took a look at it and said that's not real so I said are you saying my watch isn't real without even removing the back and she said yes its not real, I said strange that as it was real on my last service, very un professional I would say
March 2024 by Deon Dougherty
Would recommend to everyone! Laura is a massive credit to this company, went above and beyond helping me to source a watch for my wedding. From start to finish was such a simple process and felt truly valued as a customer.
March 2024 by David Watkinson
Telephoned,everybody busy with customers which I can accept,repair lady took my details and my mother's and stated someone front of house would phone me back. I explained to her that my mother had seen a particular ring in the window. Nobody had the decency to call be back. A sale gone begging so to speak.
March 2024 by Bob Stephens
Contacted Whittles twice about some jewellery alterations and servicing a chronograph. They couldn?t be bothered to reply either time. I suspect if I was enquiring about purchasing a new Rolex they would have been straight back on to me. Oh well, lesson learned. Unless you have or want a Rolex don?t waste your time trying to illicit a response.
March 2024 by Lindsay Wright
Beautiful Jewelers! The staff are so lovely too. Would highly recommend.
January 2024 by J G
Can?t speak highly enough of Laura at Whittles Preston! Such a lovely, genuine person! I took my Rolex in for servicing and it was turning around within a week! Amazing service ! They did tell me 4-6 weeks to be on the safe side so it was nice surprise to have it done so quick !! There was another lady there who was also very nice, sorry I didn?t catch her name but she was Irish (I think) she was also super super lovely!I?ve just picked my watched up and took my 2 year old son in and the ladies fussed over him which was so lovely to see ! They really made me feel so special! Thank you so so much! Whenever we want any jewellery or anything servicing now myself and my family will be coming here! Thank you xx
November 2023 by Richard Heppenstall
We have visited Whittles numerous times and we always ask for an appointment with Laura. This is because she is so knowledgeable about watches and jewellery and very patient too. We received excellent advice when we came to choose our wedding rings and when they arrived they are truly stunning. We will be back time and time again and would highly recommend this jewellers and especially Laura.
October 2023 by Adeola Adedeji
I had an exceptionally outstanding customer experience in Whittles. I have told everyone about it. Lauren was fantastic, humorous and professional. I couldn?t have chosen a better place to purchase my first Rolex watch. I?m so satisfied and I?m sure anyone would be. Thanks to the team, and especially, Lauren :)
October 2023 by Heath Chrstian
What a fabulous jewellers with an old-fashioned approach to customer service and retail values. Unusual in this day and age of targets budgets and commissions driving retailSarah and Paul really know their stuff, passionate and knowledgeable but never pushy and never trying to sell you anything you don't want It's a pleasure to deal everyone at Whittle's with a big thank you everybody
September 2023 by Craig Dempsey
I?m a first-time customer of Whittles and the service was outstanding. I visited the store 2 months prior and explained to Harri what type of watch I was looking for and his knowledge and expertise on the Rolex range was brilliant. I tried on a few different watches before I made my choice. A couple of month later I got a call to say we have a watch in stock that may be of interest. No pressure to buy from Harri but the watch sold itself. Very happy with my purchase and will be back soon to add to my collection.
August 2023 by David Wagner
Visited to have a ladies Rolex watch repaired and serviced. Made welcome, and watch examined to determine work required and estimate given. Finally shown workshop where they are allowed by Rolex to do work on their behalf, being only one of a select few companies in the UK. Very impressive. Highly recommend this establishment.
August 2023 by Liam Shorrock
I wanted a Breitling for a while. Finally got the opportunity and my experience with Whittles was nothing short of Excellent from start to finish. Laura helped me, explained everything and answered every question. No pressure was placed upon and was made to feel welcome in store.
June 2023 by Azaad Ayub
Today was my first time in Whittles (Preston) and my experience was incredible. When I entered the showroom, I was greeted by a staff member (apologies forgot her name), who sat me down, brought me some refreshments and got me a drink. She was lovely and really friendly. She asked who I was dealing with and I said Lauren. I did apologise for turning up a few minutes late for my appointment but she was really calm about it and advised me not to worry.A few minutes later I was greeted by the lovely Lauren. Her Product Knowledge of Rolex and customer service skills are one of the best that I have experienced. She was explaining the history and background of Rolex, the watches and was asking me questions to get a better understanding of what I was wanting.She wasn?t pushy and this is something you tend to get nowadays, people pushing you for a sale but I walked out really happy and comfortable with what was agreed. Lauren was incredible, supplied me with her business car and was really humble. You can see her personality and how welcoming she is. Thank You Lauren and your colleague for the amazing customer experience!!
June 2023 by David Coburn
This is the best jewellers and watch shop in the whole of Lancashire. I have bought both watches and jewellery for my family from here and specifically watches for myself. All of the team at Whittles are extremely friendly, approachable, helpful and genuinely care about the service and products they provide. Their knowledge of both watches and jewellery is very impressive. I would especially like to thank Lauren for all her time, effort and attention to detail with all of our family when we have been purchasing both jewellery and watches. We hope to see you again soon, to mark the next special occasion.
June 2023 by keith catlow
Just been to the Whittles Jewellers in Preston. I went to have a look at their range of Tudor watches. Spent a good half-an-hour looking at the range. I was served by Lauren - she was amazingly patient, polite and knowledgeable. I did not buy a watch, but if or when I do, I know where I'll be going to get it.