October 2023 by Beth
Been having trouble with a parcel that was supposed to be delivered about two weeks ago. after calling Royal Mail customer service the woman was very unhelpful and said there?s nothing I can do as she said it?s senders fault for getting my postcode wrong. Seeing my parcel go back and forth to preston, to rossendale back to preston about 20 times on my tracking for a whole week or 2 has been so frustrating! I called this office and they was really helpful, changed my postcode for me and now it?s finally at my delivery office this morning in heywood where it should of been 2 weeks ago! Expecting it today finally! I wouldn?t be bothered but when it?s an expensive item and it?s been going in circles is very stressful. Thank you so much to whoever it was that helped me!
October 2023 by DAGMAR ?LUMISKRA? M
It's such a problem to deliver the package to me, I have a fenced house, and also a shed for delivering packages right next to the door, CCTV, a high fence around the whole house and you can't throw the package into my house. This is a provocation or what are you doing, why, I will inform the police and also the head office.
August 2023 by Sally Key
They don't answer the phone or just pick up and cut you off in an instant without any communication. Poor service.
November 2022 by Liza Collins
Helpful staff, easy and convenient to collect your items.
November 2022 by brian horrocks
Check opening times
August 2022 by E Price
Always efficient and organised.
August 2022 by Lynne. Swindells@talk 21. Com Sasbex1
Great service
April 2022 by Derrick Halstead
Always polite and courteous service as you would expect from Royal Mail. Parking can be difficult at times.
April 2022 by Derk Halstead
Always polite and courteous service as you would expect from Royal Mail. Parking can be difficult at times.
April 2022 by Lynn Kershaw
Open late 4 days out of 5 which is incredibly convenient. Staff are ALWAYS accommodating, friendly and professional.
April 2022 by Katie Hayler
Fab place to pickup parcels ?
January 2022 by Garry Dickinson
Don't bother if you want it anytime soon
December 2021 by Mike tinker
Friendly helpful staff.
October 2021 by Kathryn Adams
Everyone is super helpful and friendly!
August 2021 by Ann Dawson
The boys in here are brilliant they get your post sorted and given to you in double quick time. Thanks Karl and Neil.
