February 2024 by Michael Talion
I needed to return a package I had bought on eBay. It was worth over £100 so I wanted to get it back asap for the refund. The vendor had provided me with the standard eBay pre-paid postage label which I put on the package. I have no car and don't like to spend on taxis, so I walked for 20 minutes through the pouring rain to get to this post office, where the old lady behind the counter insisted the package must be weighed. I told her that the postage was already paid, that there was already a tracking number on the package. She insisted on weighing it and then refused to take it from me, because "it weighs 3.5kg, the postage label only covers 2.5kg." I tried to explain again that the postage was already paid, that I had walked a long way through the rain, all pointless as she simply refused to take the package.I had no option but to contact the eBay vendor, who confirmed that the label he had sent me was a standard eBay returns label which was provided by eBay to cover ALL postage charges for returns, and that he had NEVER had ANY problems with them before. He advised me to simply book a free collection from my home by Royal Mail, which I did, regretting the time and effort wasted going to this Post Office.I will NEVER go there again. The staff are either mean-spirited or incompetent or both and don't deserve to be in employment. Really nowadays there's no need to use post offices, it's just a lifetime of habit that made me do so. Do yourself a favor and don't waste a minute of your time using this post office.
December 2023 by Layken Doherty
Lovely service today from Jack! Very polite and professional
December 2023 by Rob Baxter
OK, let's do this by numbers based on my latest visit.Positions Closed: 4Number of Positions manned:3People in queue: 8Time no-one being served: 4 minutesTotal waiting time: 7 minutesNumber of walkouts: 1 (lady 2nd in queue)Number of apologies for delay: zeroNot impressed. A shame really because this place used to be pretty good. Could do better. In fact, must do better.
November 2023 by Michael Henderson
Closed over an hour early.
October 2023 by Sharon L
The new lot (apart from the new guy) isn?t very friendly. Just plain rude.
March 2022 by Karin Pulukçu
Never ever visit this post office anymore!I wanted to send 2 special delivery posts. I paid more than it's calculated everywhere. But this is not the topic. After taking my posts they just gave me 1 tracking number. When I asked for the other one they replied that "we send it, can't take it back"So I asked the tracking number again and the reply is " no worries it will come back in 2 days".But the topic is if I could not have a tracking number then why did I pay a special delivery fee?! Thank you for making my day, Diane!
March 2022 by Okan Pulukcu (WodenSoft)
Really poor service.If you can find a post office with Self Service Kiosks machine, use that machine instead of going this post office.
March 2022 by Terri Mcallister
Absolutely disgusted in the way I got spoken to by a member of staff in the post office today. There is signs up saying dont abuse the staff but they get away with speaking to customers how ever they feel. My 11 year old daughter was shocked at how we got spoken to. She has more manners than the woman working there. Just sorry I didn?t get her name.
August 2021 by David Southworth
Always helpful staff, quick and prompt service. Some clown on here putting 1 star and name calling the staff. Very mature. Surely if he uses it every day would go elsewhere as Post Offices are hardly in short demand. Keep up the good work, ignore the haters.
July 2021 by Peter Brooks
Never had an issue before , I go every single day due to my business, I chat nicely to most of the staff. The young girl that looks like Shrek just started shouting at me and abusing me telling me I had a bad attitude. Have no idea why? I had hardly opened my mouth .
September 2020 by Natalia Spira
They charge my daughtet £3.10 for bubble envelope that through the letter box that should be £0.88. I go for shoping to Asda and when I back asking why they charge me for parcel they said that they cant do anything. They ask me for my daughters age and when I refused to answer they BANNED ME!!!!!!!
December 2018 by debbie romano
Friendly helpful assistants
November 2018 by AJ
Pay my bills there every week with no problemsð??
October 2018 by Colin Smyth
I have recently used this post office for a passport application and the staff were very friendly and helpful, I am new to the area and have used this branch on numerous occasions and find the staff very polite efficient and have a can do attitude. A credit to the organisation well done
April 2018 by Maureen Robinson
Didn't give me a receipt for my parcel, now I have no proof of posting if it goes missing. Would not use this post office again. When I asked for one snotty member of staff said it was too late.
