March 2024 by Ged Hughes
Need medication for mum normal chemist can't get it but Rowlands had what we neededThank you
January 2024 by Joe
For the past two days I have been ringing from early morning all day and phone saying user busy is there any other way of getting in touch
August 2023 by Robin Dargavel
What an absolute horrendous experience! Each time I walk into that awful pharmacy I have to wait for about five minutes before the staff stop their chit chatting and acknowledge I exist. They never have a prescription ready even if it's ordered the previous week. It really is a test of endurance, perseverance, self-discipline, self-control and grinding of teeth just to get through the Ashurst Rowlands Pharmacy experience. Staff, should you reply to this, please say that you will respect the people who keep you in a job and not ignore innocent people.
April 2023 by Emma Turner
Needs Update opening hours says open online got there and closed
December 2022 by daniel husted
Absolutely wonderful staff. Very helpful... 10/10
August 2022 by Annmarie Mclean
Friendly staff so helpful
August 2021 by RoarTalentz
Annoyed is an understatement! Terrible experience all the time. I work 6 days a week and now the chemist decides to shut at 5pm because of covid! I'm Asthmatic and only finish work at 5! Why does covid give them a reason to shut 1.5 hrs early? If anything it should be open longer! Seen the staff through the window and was ringing desperately for an inhaler..they just ignored my calls. Will be complaining to higher management.
August 2021 by ELIZABETH BATEMAN
What a joke as a chemist. You wait a long time to be served in the shop. When you need a perscription they never have the item and are of no help at all. The staff like to chat alot while you wait to be seen to. Three months on the run I have had to locate my husband insulin pen needles because they did not have them in stock and never bothered to inform me. Yet again another month when my husbands perscription has not been delivered to our home on time, and no communication from the to let him know.
August 2021 by Phil Clements
Called today at 5:20 pm to collect a prescription but shutters half way down. Supposed to shut at 6:00 pm?EDIT: Thank you for your response and the reasons you have provided are understandable especially at this time. As a general comment, it does appear though that the primary care provision in Skelmersdale doesn't lend itself to people that work. To have a pharmacy open from 10 - 5 and closed at lunchtimes doesn't cater for those working. I wonder, once this terrible pandemic has lifted, how the health provision in Ashurst is likely to cope with yet another influx of residents on the new development near St James. Time will tell I suppose.
August 2021 by Paul Southern
They might not have every item in stock but they will try to get any required medication. They also text when your prescription is ready.
August 2021 by Jane Holden
Jane Holden and Mum. Loe macia
January 2020 by Robert Burns
Pleasant staff, always ready to help
January 2019 by Jack Harris
Friday service and not too much of a wait.
January 2018 by Jacqui Harrison
Friday service and not too much of a wait.
September 2017 by Frank
This used to be great chemist. It had staff who you knew, and staff who knew you. Staff that made you feel valued and cared for you. They have now all but disappeared and this manifests in your every dealing with the new incumbents. It is a veritable car crash of chaos. They can never find anything and even if you're the only person there to collect something be prepared for the wait, you'll be lucky to get it this side of the next century. When they have looked fruitlessly for however long, at snails pace, as they haven't got a hurry in them.. you will then get referred back to the Doctors to clear up the mess after their hopeless ineptitude..go to Boots other chemists are also available!
