March 2024 by Carrie Crossley
Lovely place to get your beauty and spa treatments.Great staff and lovely owner.
July 2023 by Elaine Core
Little pocket of serenity in the middle of Tarleton. I have been having treatments at the spa for just over a year now, the decor is divine and the treatment range extensive, everything you could want without going to a large hotel spa. The staff are always friendly and welcoming and in the main nothing is too much trouble for them. Sadly, the travel from where I live on top of a full time job means I won't be having my bi-weekly visits but would urge anyone looking for great products and service to make this the place they look forward to visiting.
June 2023 by Catherine Morris
Fabulous service, very professional & welcoming.
May 2023 by Linda Chicken
Quick nail fix by lovely Leah, thank you x
January 2023 by Lisa Labrey
Friendly staff. Lovely environment.
January 2023 by LYNNE KAYENNE STUDIO AFRICA
I got a massage from Sue who was incredibly well trained, she was so calm and had an incredible process to what she was doing from allowing me to choose my oil, to using the stones and just exceptionally attentive .....She was polite offered me water before the massage and a cup of tea after the massage. I didn't want oil in my hair extensions, she offered me both a shower cap and head band which i appreciated. During the massage, she asked me to let her know if the pressure was too much, if i wanted it dialled down which allowed me to let her know what I wanted....her energy was incredible..... Every process, I was made to feel special! She made the experience so enjoyable ....because of this incredible experience, I will be back and when I am back i am requesting the same beautician as its always an honor to be taken care of someone who not only does their job but offers an exceptional service. Linda xx
January 2023 by Kate Turner
Great friendly service. Always a really nice relaxing atmosphere. I have had both the body polish and salt scrub which I can't recommend enough.
January 2023 by Lisa Burke
Highly recommend this day spa. A wonderful massage and facial. Therapists were very attentive and really do listen to your needs. You will not regret a visit here!! Thank you Siew ?
January 2022 by Jayne Turner
Had the most amazing treatment. Great products and therapist Siew who I?m sure has magic hands can?t thank you enough for getting rid of my headache as well .
January 2022 by Debi Gaw
Absolute relaxation heaven, been going to Tarleton Spa for a few years, had facials, massages, pedicures & manicures, complete professionalism and extremely relaxing. Would not go anywhere else!!Services: Pedicure
January 2022 by Sally Plummer
Pregnancy massage was lovely, I left feeling totally relaxed! Will definitely go back for another treatment
January 2022 by Faisal Secretary
Awesome setting in a serene place within the boundaries of a historical courtyard, perfect setting and lovely setting.
January 2022 by Kristin Hodgkinson
My experience here has left me lost for words.I?ll summarise what happened and you can decide for yourself. Needless to say, I will never return or recommend the spa to anyone. I was treated poorly by the owner who is unprofessional and left me feeling pressured and upset.? A friend recommended the spa after her sister had a good nail treatment here a few years back? Booking with Elpi was difficult and I was steered to choose a different package than I wanted for a massage, facial and head massage? The day spa was tricky to find as Google Maps takes you to a different incorrect location on the map? The venue was okay, reception area was modern and treatment room okay? From start to finish during my massage there was building work going on below/around which was hammering, drilling, banging etc.? The therapist was lovely, she tried her best to quieten things down and left the room twice during my treatment and it only got worse? My second treatment was cancelled by my therapist due to the all the noise and disruption? I was offered 20% discount on the massage (£60 down to £48) for what was a disastrous experience? I declined and asked if this could be adjusted due to the issues, expecting to pay 50%? Elpi arrived, explained the issue with workmen in another part of the building, told me it was out of her control but she would comp the whole cost? However, Elpi pressured me into rebooking for the whole treatment and launched into a monologue about the pressures of COVID on a micro business? Before leaving, I rebooked for part of my treatment and said I?d sleep on things before rebooking the whole thingThen 2 weeks later?? Out of nowhere I received the attached message. I was speechless!? I responded saying how I felt upset at her approach and felt pressured into rebookingI also highlighted that running a day spa in a multi-use building shared with other businesses which puts building work outside of your control isn?t the best approach.As far as I?m concerned, ?The Secret Spa? should be a better kept secret.
January 2022 by Alison Caswell
The Secret Spa in Tarleton is a little piece of relaxation heaven. Having visited many beauty salons in the past, this is by far the best and most professional salon i have ever been to. From the moment you step through the door, you are greeted by professional friendly staff. You physically start to relax, when you sit down in the chic, modern lounge area. i was asked if i would like a drink before my treatment, and there was no rush to start the treatment.I booked a back massage and a facial and the whole experience was excellent.I have already rebooked my next treatment and i would thoroughly recommend to give this spa a try.
January 2022 by Lynda W
So sorry Elpi. No idea how that happened. Did not realise I had done a review but would always give you guys 5 stars. Won't be having beauty treatments for a while due to current circumstances but I hope your opening is going well. Apologies again ?