March 2024 by conrad diamond
Only had one night hear with rexhill racing got to say it was very welcoming food and rooms was spot on will book again ?Rooms: Very clean and tidyFood & drinks: Food was great
February 2024 by Mick Maskrey
Good as
January 2024 by Paul Smith
Room and restaurant absolutely fine. I thought it was a bit ridiculous though to offer me either half a hour wait or a charge of £10 to check-in half an hour early.
January 2024 by Robert Abbey
Good value clean accommodationComfortable bed and an excellent pillowBreakfast pleasant enoughCan be noisy near the main
December 2023 by Nick Howells
Great rooms, clean tidy, quiet, spotless bathroom, really good and friendly staff. Good breakfast.
December 2023 by ralph blount
Vicki in reception was a credit, very helpful. All Staff made my stay enjoyable. And room was clean. 1st time I stayed in a Premier Inn 1st of many ?Rooms: Clean and tidy also Bathroom.Food & drinks: Enjoyed good price.
November 2023 by Helen Briggs
No plug sockets for medical equipment near beds.Staff was friendly.Restaurant was under staffed and resulted in poor service and
November 2023 by Magnus Stolt
Always a good night's sleep at this PremierInn and the staff are really
November 2023 by Petr Kozak
Return visit this week... Jan deserves a special mention for looking after us so fantastically at breakfast every time we visit- definitely part of the reason we keep coming back!
November 2023 by Robin Lawrence
The rooms are adequate, nothing special. A bed, bathroom tea and coffee making facilities, somewhere to hang clothes, a small fixed desk to work from and a TV. At least this time the WiFi did not fail.Food & drinks: Food at the Brewers Fayre was edible, low quality, poorly cooked, service was good and friendly, the restaurant was full of hotel guests as there really isn't anywhere else to eat nearby. The cooked breakfast was not good, very poor cooking.
November 2023 by karlgD9106IG
Great customer service by Chole. Changed room so I could have a bath. Advise about putting reg into the system. Service with a smile and credit to the team. No issues and nice clean room and booked me a table for food
November 2023 by veronicaholiday
My grandson (aged 5) wants to live here. Slight niggles from me- no lighting in the car park. Think there was a problem with the timer as the lights were on during the day. Also bed too high. Otherwise a great stay, thank you. We will return.
November 2023 by 157anthonyj
Had an overnight stay and must say the staff were fantastic and helpful even had a spare USB adapter, which we borrowed for the evening. The food for the evening meal was warm and more than enough. Breakfast again was perfect for me, however, my partner who had allergies was only able to have toast but at least this was available.
November 2023 by nickgarbutt2023
To many things wrong which reflects on how they have made cut backs, staff were far to busy to offer a smile and many things were poor. WiFi, no heating in the room, torn seating, dirty details in the room and a very limited menu, fried or microwaved.
October 2023 by Sarah252525
We stayed here for two nights. Originally had room 15 but it smelt musty. We went to reception to ask if we could change room and Lizzie was really helpful and kind and moved us to 115. This room was lovely - what you expect from a Premier Inn. No frills, but very comfy bed, large bath, tea and coffee etc and very clean. We only had 1 towel so on our way out asked Lizzie for another which she said she?d take up to our room. When we arrived back after a night out, we had a lovely note from Lizzie apologising for any inconvenience and some goodies. Premier Inn, Lizzie is a credit to you, she was so friendly and helpful - she was like this to all people we saw checking in. Bar staff take note - a smile goes a long way? It is a good 25 minute walk to the centre of Ashby, but an easy straight road, We would stay here again. Lizzie, thank you for everything too x