November 2023 by Lisa Porritt
Great service from Bensons beds. Jude in sales was very knowledgeable and patient when showing us mattresses and beds in the showroom.
September 2023 by Pooja Sandhu
Zain was very knowledgeable on the different kind of mattresses and bed options and helped answer all our questions professionally. He helped us find our ideal type of mattress and within our budget without being a pushy salesman. Would highly recommend as overall very happy with the service we got
September 2023 by Belinda Young
The young lady was super. Very informative but not pushy which we needed before choosing our furniture - a good experience
September 2023 by James Rogers
Great service and value from the sales shop right through to delivery - and outstanding quality products for the price.
August 2023 by C Padgett
Great service, quality items. Super helpful in store Birstall selecting our items.Delivery team, Mick & Kelvin completed the order with great service, nothing too much trouble, helpful and friendly. Very efficient at assembly too! Would highly recommend all round ??????????
August 2023 by michelle rainbow
Excellent service in the store. Delivery was done in an exceptional timely manner. I only use Bensons for beds due to the customer service and products available.
August 2023 by Katie
Great service from Sam really helped us find the right mattress for us both me and my partner came away feeling like we'd being walking on clouds or something lol now counting down the days to our delivery ?
August 2023 by Helen Mohammed
Rubbish quality, extremely rude customer service. It?s easy for you to charge customers for warranties but when something goes wrong with the item it took you 7 months to come have a look at it?When ever we have reached out benson for beds were always said ok but no one ever showed up.And whenever we asked when are they coming to fix our wardrobe the customer service department were extremely rude about it.More then a year even before the move that door mirrors has been broken. Its not fair.
August 2023 by Paul Watters
We purchased a bed, labelled as display only, 99 pounds take away today, and advertised as a double. We took about 6 weeks decorating the room it was going in. When we entered the store we dealt wirh the store manager Paul. We told him that we were looking for a double bed, and he proceeded to sell us a double bed. Well it wasn,t a double bed, and didn,t fit our spare room.They aren,t bothered, staff don,t care, now we have had to buy a kingsize mattress from dreams. Paul manager doesn,t ring you back ever. What a circus, run by clowns don,t waste your hard earned cash. A very annoyed customer...
July 2023 by Ruhena Begum
I would definitely recommend Paul the Manager at the Birstall shop! His such an amazing member of staff, looked after me and my partner, made sure I got my furniture sets for my wedding within the time frame I was looking at! Thank you so much Paul
June 2023 by PETER OBRIEN
The delivery team had no clue about how to make the headboard fit through the door. Upon unpacking it after I got through the door I found out you can take the wings off it. The delivery team should know about the product they deliver and how best to get the product in the houses they deliver too.
April 2023 by Google user
Great service from the staff. Friendly and helpful, without being pushy. Bent over backwards to get me a deal I was happy with. I got the most amazing TV Bed with Dolby Atmos surround sound, I'm 42, and this is my mid life crisis. Was impressed by the number of finance options they offered, I went for buy now pay in 12 months.
April 2023 by Bradley Wilkinson
Great service from the staff. Friendly and helpful, without being pushy. Bent over backwards to get me a deal I was happy with. I got the most amazing TV Bed with Dolby Atmos surround sound, I'm 42, and this is my mid life crisis. Was impressed by the number of finance options they offered, I went for buy now pay in 12 months.
April 2023 by Umair Meer
Despite a 5-week lead time, they didn't deliver the mattress on the date agreed - found out during the delivery window that it hadn't been loaded on the truck. Spent an awful morning having to rearrange delivery and also change the pick up of our existing mattress. Bensons for Beds still haven't responded to my e-mail complaining about this.
April 2023 by Andrew Peniston
Fantastic customer service and care from Zain (Amazain!!!). The range was great and we got a really good deal. Can't wait for delivery day ? Would not hesitate to come here again.
