January 2024 by T S
My father got me a beekeepers ring for my birthday but it was slightly too big ( because he got it as a gift and guessed my size, it could fit my thumb but not my finger ). Anyway, I took it in to these and the lady assured me she can easily do this in a couple days. Which she did but it was a horribly done job! You could see where they had split the ring and joined it - If you know beekeeper rings you will know that they are thin-ish on the under part of the ring compared to the large top they have. It was fragile now she told me! This is an expensive solid gold ring and she didn?t bother to warn me before hand that it will ruin the structural integrity of the ring. Terrible service. I wish she would?ve said this before, I truly would not have done it, I would?ve just gained some weight. Soo upsetting. So, about 1 month later it part where they joined, SPLIT! Gutted. I am saving to take it to somewhere with competent people who can do it correctly or melt it down & re-make it for me.Please, please, please don?t go here if you have something of value that needs fixing or changing. Seriously. Only take things that are cheap or not sentimental.
October 2023 by Hayley Rebecca
Fantastic jewellers! The ladies in the shop are all so lovely.My daughter wanted her ears pierced but had been really nervous about it. Everyone made her feel so comfortable and at ease. She was made to feel so special, the ladies spoke to her directly as well as myself. She got to choose her own earrings and had everything explained to her, she felt so grown up and really enjoyed the whole experience. They have some beautiful earrings to choose from and the entire process was quick and simple. No tears but lots of smiles.Thank you, you've made her day!
October 2023 by Jo Tait
Fantastic service. Had some rings resized and a broken bracelet repaired. Very pleased with quality of work and service received.
August 2023 by Laura Jeane Woolley
Twice now i have visited the "Repair Shop" where i have been blown away. Not only by the personal service i was provided, but by the beautiful restoration performed. My grandmas ring was also repaired flawlessly, after being cut from her finger in an emergency. I love desling with the ladies there. My next assignment for them is reimagining a ring into that of a gem acronym. I cannot wait to see how they amaze me this time.
August 2023 by Helen Jane
Both my partner and I took our watches here at separate times, to have 1 link removed from the strap. It was done beautifully, but they removed a link from the shortest strap, so when we wear our watches you can see the fastening at the side of my wrist. Both of us haven?t a clue why this is done that way. A little disappointed as we chose to go local rather than town. I do agree with other reviews about the lack of customer service as when I took my watch in I stood around for ages waiting for help but when my partner walked in they went up to him straight away. Very off putting. Won?t be returning.
June 2023 by Hannah Tomlinson
I?ve been a customer at Barry Botts over the years but today I went in with my fiancé just to ask for them to help us determine our ring size as we are making our own wedding rings. I also needed help in identifying the stones in my grandmother?s ring. Although we weren?t buying from the shop, the lady was so helpful and friendly with our questions! Thank you ?
April 2023 by Susan Myers
They had just what I needed, some earring backings!
February 2023 by Ian Wheeliker
Professional, helpful, well laid out and a good array of affordable gifts. We have shopped here over the years and have never been disappointed. Today was just a battery fix for my watch.
December 2022 by David Looker
A great place for last minute Christmas /Birthday jewellery gifts ,attentive staff.
June 2022 by Jemma Diamond
I highly recommend Barry Bott Jewellers for ear piercing. Harmony had a great experience and the two ladies were lovely and very reassuring. Thank you ?
June 2022 by Latika Sethi
The best experience. They made my daughter and me feel so relaxed for her ear piercing! Would highly recommend and thank you!
April 2022 by Wayne Beauchamp
Very happy with the service I was provided, I got exactly what I wanted and amazing staff. Would highly recommend to anyone looking for that special something. Will definitely use this place again in future
April 2022 by lorraine parrott
Beautiful stock, very pushy staff.Not the best experience.Tried to get us to buy total opposite too what we wanted. No purchase made because of this.
January 2022 by julie owens
The staff here are absolutely lovely, very helpful ,friendly. I would highly recommend this jewellers
December 2021 by Luke Tipton
Lovely jewellery shop. The staff are very friendly and helpful. Great quality jewellery. Highly recommended
