December 2023 by Debbie Prince
So helpful and patient. Very impressive customer service.
April 2023 by Samuel Duncombe
Useless.Only open between 8 and 10am when nobody apart from unemployed people can actually get there.Rarely knock, always leave a card, never try to redeliver.I always choose alternative carriers, and dread it when people send anything to me via RM.
April 2023 by Nick Barrett
After a ?missed? delivery when there was someone to collect it, returned to this office. Only to find a small 2 hour window to pick up my parcel which can?t be done as I?m working at this time. Nice job Royal Mail
December 2022 by John Rowley
Post is usually pretty good but in my opinion the Royal Mail sorting office is unfit for purpose. With more properties being built each year mote pressure is put on the humble postman.
November 2022 by Jason Reed
Staff always helpful.
July 2022 by Whatsinaname wots
Poor parking receny new bay added for customers but this has been taken over by staff using official vehicles which should be in their own compound not in the bay!
July 2022 by akasteve ps
Only been one time. The postman woman was extremely impolite
June 2022 by Scott B
What is with these opening times? You book a parcel or whatever in online for tracked 24 and the only place local you can send it from is here but good luck dropping it off when they are nearly always closed or open for 1-2 hours a day! What the hell?
May 2022 by Tom Fleetwood
Opening times pathetic, still cowering away since covid utter embaressment
April 2022 by Caz
Shilton is the only place I've lived where regular issue's arise with the post.Every couple of months there is a least 1 problem with missing post.Most recent being March 2022:I received a text confirming that my item was sent on the 3rd, 1st class post, apparently delivered on the 4th, which I never received. A replacement was then sent out on the 14th, 2nd class, and I received it on the 16th with the bottom of the box open (item was in it however).I've also had birthday cards go missing as well as parcels that I have personally posted parcels at the Premier store in town (This has happened twice in 7 years) and they have not been received by the recipient.These issues really need to be looked into.
April 2022 by Demmi Francis
Opening hours are absolutely ridiculous!
November 2021 by Gemma Miller
Staff always miserable and opening times need to be longer and better hours as never open when you work
September 2020 by Susan Brown
Tried to help. But postman made a mistake on leaving a parcel at neighbours address however he tracked it down for me . He doesn't make many mistakes lovely chap
July 2019 by Bryan
Great staff and our delivery guys always friendly and efficient.
July 2019 by Wendy Peters
Friendly staff nothing is a problem unusual for royal mail
