January 2024 by wai ip
Great post office that has the most amazing greeting cards for any occasions, also sells little gifts, stationary, personalised stickers and little books, envelopes/ Jiffy bags, of course stamps and postal services.Staff members are always friendly and helpful.The shop is quite small, not quite sure if a wheelchair can get through.Some free road parking outside the shop, on the street.
September 2023 by Alex
I had to go in to get my road tax sorted. The lady was extremely helpful. She won us over with her personality and professionalism.We will be back.
September 2023 by Xela
I had to go in to get my road tax sorted. The lady was extremely helpful. She won us over with her personality and professionalism.We will be back.
July 2023 by Miles Sneath
Don?t usually like going here as they?re always trying to sell me something. Today I wanted to print four pictures from my phone, and after 10 minutes in a queue to get them to turn the machine on and a further 20 minutes waiting for the machine to load I gave up waiting.
July 2023 by Wayne Iredale
My go to Post Office in the area. My local shutdown, so i use this one. They provide all the services you need. It is a small Post Office branch and can be busy sometimes, but the staff are happy and friendly and apologise for any waits, the wait just allows me to look at the big selection of greetings card available, so no big deal.
May 2023 by Danny Wood
I am waiting for an parcel to be delivered to my home address as the item purchased off eBay I got the tracking number and seen to be still at your post office as not been scanned in Royal Mail tracking systems still says with you hmmmmm do I trust or not it?s an Royal Mail 48 tracked I been in touch with the seller and they said I should have it by tomorrow bit odd
April 2023 by Unit three Mots
Very pleasant and helpful thank you so much Rachael
March 2023 by Sarah Williams
I always like to use local services where I can however I have had two very poor experiences here when trying to renew driving license and passport. On the first occasion they were unable to figure out how to take a photo with their equipment. The second occasion I thought I?d try them again for a passport photo. On arrival I was advised that their photo equipment wasn?t working well but advised that they could take a photo with their iPads/ tablet and do my application for me but to do this I would need the passport. They were aware it was a child?s passport renewal so I asked if I needed any other supporting documents. Was advised I only needed contact details of someone to validate photos. I went home and arrived back after a wait it took two of the staff to take the photo, I was then handed the iPad/ tablet and advised to do rest of application myself. Was happy to do this although there was no where suitable to stand/ sit to fill this in and when I asked questions about the application they were unable to answer. I then got to the part where it asked for both parents passport details. Unfortunately I didn?t have either parent passport details as I had been advised I didn?t need any further documents/ information. They seemed surprised I needed this information and after initially suggesting I went home again to get these documents then proceeded to offer me a paper application which was pointless if they didn?t have ability to take the required photos. This whole process took over an hour and I left no further forward and having to go to a nearby village post office. For people to be able to support and use their village post office the staff should have adequate training on how to use the equipment and also how to provide services such as passport applications that is a service they advertise that they offer but seemed clueless on what was required. I hope the management take this information and ensure all their staff are trained and supported to provide the services that they offer.
February 2023 by Surya citta
Excellent service. They always willing to go the extra mile to help.
February 2023 by christina curtis
We went to Groby post office this morning to apply for a passport. The lady there was fantastic so helpful and friendly. She patiently helped us complete our application and advised us what to do next. I can't recommend them enough.
January 2023 by Nicola Wallace
Terrible customer service.veey sad for the local village post office. A simple return that was able to be carried out at another post office 10monutes later. All it was here was 'computer says no'. Sadly won't be using my local again and continue going to the further away one.
August 2021 by Michael
This is a brilliant post office. The staff are cheerful, friendly, efficient and extremely helpful. I've been using Groby Post Office on an almost daily basis since my local PO closed down in Feb 2020, and I have to say I have found the service to be excellent. Highly recommended!
August 2021 by Katrina Tacchi
it used to be amazing the new owners have just the slowest woman on heart serving and another that is ok... don't even think you can go in and spend less than 30 minutes even is the place is empty.. I got so frustrated that now I avoid going in at all cost.. shame as I have bean using this post office for over 30 years.. my advice is to get rid of the very tiny lady with dark hair and employ someone else
August 2021 by Anthony Coddington
Great asset to the community. Lots of different services, friendly helpful staff
August 2020 by Dana
A Fabulous Post Office.Helpful and efficient service. The staff are friendly and go out of their way to help. It's well stocked with an array of cards, stationary and gifts. They offer a check and send passport service as well as travel insurance and currency.
