January 2024 by Niki Hayward
Pleasant welcome and triage by Amanda and delightful, thorough examination by Ahmina
January 2024 by Gerard moloney
The staff were helpful, not too pushy and the eye test was conducted with the care i wanted .
January 2024 by Nicole Pallett
Today I was given wrong information at fosse park Boots, I was wrongly over priced for the frame I chose.I left and returned to Hinckley boots opticians where I received great customer service from Gemma.Gemma was excellent, fantastic customer service and applied the correct voucher for my glasses. I have paid the correct amount and feel happy to return to Boots Hinckley opticians for an appointment with Gemma. Thank goodness someone knows how to apply the correct NHS voucher.
January 2024 by Karen Angelica Rodriguez
Lovely and friendly staff who were so patient with explaining and thoroughly went through advice and instructions with me
December 2023 by David Chamberlain
Because the staff at Hinckley are so professional
December 2023 by Jackie May
Brilliant service all round
December 2023 by Steve Smithers
Great efficient service
December 2023 by Carol HOLLINGSWORTH
The young lady who carried out my eye test was extremely pleasant and answered all my questions. Cannot praise her highly enough.
November 2023 by Steve Price
Very helpful after eye test to put together the glasses at the best price.
November 2023 by Michael Anderson
Very efficient service. Staff very friendly and helpful.
November 2023 by Ian Burton
Staff in Hinckley are suberb, they are attentive and have excellent customer service.Always a pleasure going for check ups.Informative and always discuss your results and give me a full explanation of what is being doneTop class service from the Hinckley branch
November 2023 by Tim Arnold
Just excellent friendly service from Josie and Gemma.
October 2023 by KerryAnn Danneker
Both myself and my son had appointments here. Gemma and Hayley have been incredible throughout the process. Both of us had complicated needs and they were patient helpful and insightful when it came to recommending the right glasses and lenses. They are always happy to help. Best opticians in Hinckley in my opinion.
October 2023 by Rebecca C
Customer service from Gemma, who not only helped my husband find the right prescription sunglasses but arranged for me to have a private room when my daughter needed feeding, thank you for being so family friendly!
September 2023 by Margaret Cundell
Very pleased with the service and the friendly staff