March 2024 by Niall Devine
Massive thank you to Chris at Carpet World who has helped me sort my whole house. Fantastic service and very knowledgeable. Also, big shout out to Ollie who fitted it all. It was a really tricky layout and it looks perfect. Cheers guys, will definitely be recommending
July 2023 by Benedict taylor
Amazing experience from when I walked in amazing customer service very helpful overall great service and a great quality product
May 2023 by Gitnob
We have now used the Hinckley branch of Carpet World for the selection and installation of floor coverings in two rooms. We chose two different types of hardwood parquet flooring. Both times we were assisted by Marc, who was excellent - very knowledgeable, and he helped us make the right decision without any pressure. We are extremely pleased with the results, which have added so much to our home. We will be carpeting two bedrooms later this year, and will not hesitate to go back to Marc and Carpet World.
March 2023 by Julie Chapman-Burrows
These guys were excellent from the minute we walked into the door to the day they fitted the flooring and carpet, we chose laminate and carpet for 2 rooms and they fitted them on the same day, they were really helpful and not pushy at all. Kept in touch in every part of the process, will definitely be using them again later in the year, csn highly recommended them! ?
March 2023 by Chris smith
Friendly service, helpful, and honest. No hard sell 6 honest advice and installation. Thanks to all at Carpet world for everything. Had most of my house done by them.
January 2023 by caroline Peat
Really pleased with my stair carpet it looks fantastic. this is the second purchased from Carpet World. Can't recommend them enough. Customer service really helpful and informative.Special comment for Oliy doing a fabulous job, he was very friendly and polite. Would defiantly use Carpet World in the future.
October 2022 by Lisa
Carpetworld Hinckley... The best customer service I have EVER received in my 27 years. Had issue on day of fit which was entirely my fault but they were so understanding and kept in constant communication with me throughout my mishap. Matt and Peter, true professionals giving real customer service. Peter and the installer Blaine - they went above and beyond with their help and I've never experienced truer professionalism in my life. As you can see from my photos, the floor looks amazing and my home feels like it has been truly transformed. I would recommend them 1000 times over. Professional, knowledgeable, approachable, thorough, skilled, experienced, organised, punctual and friendly - what more could you ask for?!
September 2022 by Lisa Berrie
Carpetworld Hinckley... The best customer service I have EVER received in my 27 years. Had issue on day of fit which was entirely my fault but they were so understanding and kept in constant communication with me throughout my mishap. Matt and Peter, true professionals giving real customer service. Peter and the installer Blaine - they went above and beyond with their help and I've never experienced truer professionalism in my life. As you can see from my photos, the floor looks amazing and my home feels like it has been truly transformed. I would recommend them 1000 times over. Professional, knowledgeable, approachable, thorough, skilled, experienced, organised, punctual and friendly - what more could you ask for?!
August 2022 by Kayleigh at CyndraArts
We?ve had three carpets from and fitted by Carpet World Hinckley now and I wouldn?t hesitate to recommend them. High quality, great prices, and always very friendly and helpful.
August 2022 by Juliette Seward (Jules)
I have used Carpet World in Hinckley for over 10 years now.They have fitted carpets in a rental house twice for us and having just completed my house refurbishment I've had Carpets and Vinyl flooring for five rooms and about to have the stairs done.Chris and Matt are superb, professional, friendly and knowledgeable, offering good advice to work around your budget.Ollie and the other fitters are superb, great job, clean and tidy and personable.I won't go anywhere else and recommend them to all I know.
April 2022 by Gez Sugg
We're just coming to the end of a 10 month house refurb/extension and had flooring for five rooms from Carpet World in Hinckley. The service has been very good throughout, despite delays due to covid affecting other trades. We've been able to get fittings arranged quickly and courteously and the flooring looks amazing! Big thanks to all the team at Hinckley.
March 2022 by Robert Anderson
Excellent service done a cracking job doing are front room and passage floor in grey laminate. Such a great guy very friendly and a pleasure to have him in are house. We have now booked in to have stairs and landing and 3 bedroom carpets fitted in April
January 2022 by john parsloe
I visited Carpet world Hinckley and from walking in the door it was a great experience? Matt was professional,very knowledgeable and listened to my needs and wants and assisted me with my purchase this was complemented with Neil doing a fantastic fitting of my carpet highly recommended
December 2021 by Andrew Sansome
Have had several carpets and vinyls from Carpet World and the service and quality has always been excellent. Great range covering different budgets. Also a great fitting service, carpets and vinyls look perfect. Would not hesitate to use them again.
December 2021 by helen s
We highly recommend Carpet World who recently supplied and fitted flexible tiles in our kitchen dining room. We are delighted with how professional and approachable all the staff are and they did a wonderful job. Thank you so much.
