March 2024 by Mark Frost
Very impressed from start to finish. Offered great advice at the point of sale then kept me up to date with excellent communication during the fitting process. All supplied and fitted to an extremely high standard. Thanks so much!
February 2024 by Neil
Purchased an Alpine Halo 11, fitting kit, Alpine T6 speakers and a sub & amp from these guys for my T6. Great price and fantastic customer support when fitting the system myself.Thank you
February 2024 by Andrew Casey
Had new stereo and door speakers and new speakers in the rear of T5 they did an absolutely amazing job as the wiring in van was a nightmare but now it's all perfect and sounds amazing well done guys top top job ? ?
January 2024 by Steve Thompson
I recently had the pleasure of dealing with Dream Ice, and I must say, their commitment to providing top-notch customer service, extensive product knowledge, and exceptional after-sales support truly sets them apart in the industry.From the moment I walked into their store, I was greeted by a team of friendly and knowledgeable staff. They were not only eager to assist but also demonstrated a deep understanding of their products. The level of product knowledge among the staff was impressive, making my decision-making process significantly easier. They took the time to thoroughly explain the features and functionalities of the various products, helping me make an informed choice tailored to my specific needs.The customer service at Dream Ice is nothing short of excellent. The staff exhibited a genuine willingness to go above and beyond to ensure customer satisfaction. They were patient, attentive, and took the time to address all my queries and concerns. It was evident that their priority was to create a positive and memorable experience for their customers.One aspect that particularly impressed me was their after-sales service and technical support. After making my purchase, I encountered a minor technical issue with the product. I reached out to Dream Ice, and their response was swift and efficient. Their technical support team not only resolved the issue promptly but also provided clear instructions on how to prevent similar problems in the future. This level of post-purchase support is rare and greatly appreciated.In conclusion, my experience with Dream Ice was exceptional from start to finish. Their dedication to outstanding customer service, extensive product knowledge, and reliable after-sales support make them a standout in the industry. I highly recommend Dream Ice to anyone seeking not only quality products but also a company that prioritizes the satisfaction and peace of mind of its customers.
October 2023 by Kevin Smith
The up grade to my sound system is just amazing, i can now feel my music instead of just hearing it. Very professional job and fantastic communication through out. 10/10
September 2023 by Rich P
Had head unit and speakers fitted to our VW campervan. Process was straightforward from start to finish. Workmanship and quality of products was spot on. Highly recommend them
September 2023 by Happy Hacker
Dream-Ice installed a retrofit Apple Play system to my VW Touareg and I couldn?t be happier with their work. Great communication from Steve from the outset - a first class, friendly local service which I am more than happy to recommend.
August 2023 by Knut Hansen
After I ordered the item I was advised that some components were out of stock and that it should arrive in a few days. The days turned into weeks and then month. After 3 month I requested a refund which was declined. I had to go through the credit card fraud department to get my money back after 6 month.
August 2023 by rpsthandi
Great service, straightforward and honest. High recommend and will be using Rob and the team again.
August 2023 by Stacy Flick
Unfortunately, they missed the install date and never communicated with me after asking for a refund. I ended up having to take them to court to get my money back.
July 2023 by Paul Phillips
Excellent quality and service, they were really helpful, one small problem and they we're brilliant at sorting it out.Would highly recommend.
July 2023 by Bradley Miles
Recently wired a head unit up for my 200SX mega service and good price would recommend.
June 2023 by Conall Wankling
Great work, even when it turned out to be trickier than expected. Great price! Would recommend!
April 2023 by Tiffany Jacques
Brilliant job! Rob fitted my sat nav for me and I love it! Definitely recommend getting your sat nav done or any other work! Also, all the staff are all very polite and make you feel very welcome.Rob was very helpful and very supportive to any questions I had/ worries. Thank you again.
April 2023 by Nigel Salmon
I was looking to upgrade my T5 stereo and saw a post on a T5 group recommending Dream Ice. I rang and went down there to discuss, 4 weeks later got a great Alpine Halo installed with upgraded speakers, sound proofing etc, . What a great job, very professional , would highly recommend .
