Regularly missing our food in store / not stocking it and hard to get. Customer service is not great. Not specialized service or sense of urgency to help. Knowledge isn't that good
December 2023
Lovely staff very helpful
December 2023
Used the groom room booked online paid deposit.On turning up things you expect as standard i.e de-shedding are extra When paying the bill I was told I had to pay the full amount and the deposit would come back later separately So the £15 deposit was out of my account for another 5 days a good job I could afford it not... read full comment
Click & Collect - Our new super-fast shopping service.
Step 1 - Order & pay online.
Step 2 - Collect in as little as 1 hour.
Step 3 - There isn't one. So you can get back to playing with your pet.
At Pets at Home we believe shopping should be simple. So you can focus on your pets. Now you can shop how you want, in a way that suits your needs. With our new super-fast Click & Collect service you can order online and have it ready to collect in as little as 1 hour, at no extra charge.
How does it work?
If the items you want are all in stock at your preferred store, you can Click & Collect in as little as 1 hour.