April 2023 by Google user
Very good price for the lingerie section, especially the bras that are around £15, also very comfortable. Staff are always welcoming and helpful, been going here for different products for about 2 years. I've had a bra fitting there was very helpful and informative, definitely the most comfortable bras I've ever owned. Will continue to go here.\\n\\nThank you Ann Summers team.
April 2023 by Trinity McMurdo
Very good price for the lingerie section, especially the bras that are around £15, also very comfortable. Staff are always welcoming and helpful, been going here for different products for about 2 years. I've had a bra fitting there was very helpful and informative, definitely the most comfortable bras I've ever owned. Will continue to go here.Thank you Ann Summers team.
August 2022 by Jayna V
Customer service was fantastic, the girls were so friendly and bubbly. Very helpful in store ?
February 2022 by Panda H
Went in here yesterday, Spoke to a lady called Danni she was very nice, helpful and knowledgeable. Will be returning here. Good range of toys to explore too.
February 2022 by M Can
The products look poor quality, there wasnt a great variety there. Also the staff clearly do not know how to do a proper bra fitting.
September 2021 by Simonetta Carvell
I wouldn?t recommend this branch. Every time I go in, someone behind me in the queue ends up getting served before me. Which really annoys me. I went in to make a return myself once, which was rare for me to return something and they made me wait whilst they served a customer with a purchase, who was after me. Then yesterday I was waiting behind the person in the queue being served and another customer stands waiting at the side, not in the correct line and she gets served before me. She has a return. She didn?t get told to wait, whilst I as a paying customer was served. Another member of staff was just standing by and didn?t think to jump on the till. I left £60 worth of products on the side and walked out. I feel a letter to the head office coming on.
August 2021 by Immorr tal
The worst staff ever ??????Went for bra fitting ,also in Ann Summer is now £10 bra event so was very excited to get bra fitting and also get good bargain .The lady which was talking with me wasn?t nice but rude. She has told me that they don?t do bra fitting at the moment becasue the lady which is doing bra fitting is on her lunch and will be back after an hour????? So an hour later I came back to the shop and I have asked if they do bra fitting now and she still said NO because her friend is still on her break so I have asked her how long I will be waiting now ? And then she said she don?t know and her friend is only one bra fitter and also she?s the manager of the shop so she can be on her break as long as she want . ????? That how respectful are popeple who?s working in the shop when the client should be on the first place ????????? very disappointing place.
July 2020 by angela horton
I brought something from the Leicester store before Christmas but it had a hole in so as i needed it i ordered on line for next day delivery.. i went in the store with the recicet to get my money back but the girl in the store said as the box was ripped she couldn't refund so i told her i didn't buy the box i brought the dress and it's faulty awful service got my money back in the end. Terrible staff
November 2018 by Shereena Fernandes
I went to the store for the first time. (staff) Charlie was very helpful ,very patient and polite. She gave me the best service.thankyou !
April 2016 by Chloe Sellars
Lovely staff and great customer service
March 2016 by Emily Mason
Didn't even let me know when my order was ready and when I rang up to see where my order was, I was charged £2.90 for a minute and a half on the phone. I wouldn't mind but there's no other number to call.
February 2015 by Robiul Islam
Banglasex
