January 2024 by Dhirubha Barot
The staff at Asda Superstore Thurmaston are extremely helpful and polite. We have been going to this store for nearly 15 years and we have never been disappointed. The prices have always been at a cheap price and have been at a 5 Star Quality. Food, Clothes and Home items are outstanding with price and quality.
December 2023 by Wispa Kid
Unsure if it's a supermarket or an ICU with the amount of constant beeping and alarms that no staff seem to care about. Left with a massive headache
December 2023 by Paul King
Always enjoy shopping here every Sunday. Helpful staff and back to till service.
November 2023 by Uzair Monia
Rubbish customer service from the pharmacist. Refused to serve me as I didn?t ?look? like I have a cough when I asked for medication asked me what my intention was for it then goes to the manager of the pharmacy and says we can?t serve you because the manager said no. What does someone need to do to get over the counter medication? Clearly look like they?re bed bound before they can even be served. Rubbish service.
November 2023 by Kyler Corrigan (perfect7cell)
Amazing staff very friendly and helpful, 5 stars for them! but lack of bags at checkout too many times, poor choice and stock for a lot of items, it seems to have a very average selection in this particular store compared to others but I will say the workers here are much friendlier
October 2023 by Ruk Afr
Honestly what an awful customer service. No people in the desk. New system to return clothes, colleague with horrible attitude. So annoying ??? zero respect for the customer. I'm happy we don't shop at asda very often.
October 2023 by John Callaghan
Fantastic supermarket! They Always have in stock the items we want. And 5* to the purchasing department for having the knowledge/experience of stocking items customers want. Bravo ??
October 2023 by Alastair5018
One 1 checkout open for the superstore 9 closed. Long cue down isles. Customers complaining. Were are the management?? I recommend going asda fosse park not Thurmaston.
October 2023 by Ismail Hussain
Great store. Massive with cinanbon & Costa.
September 2023 by Graham B
WHAT AN ABSOLUTE SHAMBLES!!Minimum or nil stock on shelves with high prices. At 5.30pm on a Friday evening they only had 1 queueing checkout open. I pushed my trolley aside & left. I also witnessed a family of 4 with 2 trolleys using the scan system but when they got to scam atea, it crashed & they were told they'd have to go through the self several or re scan 1.5 trollies. They tood daughter out trolley & left the store for TESCO.Find management that know how to run a store!!TESCO for me from now on even though I live very close by !!!
August 2023 by Ed Horseforth
Exactly what you?d expect from a supermarket. Shelves tend to be moderately stocked, not always perfect of course, but to be expected with high demand products.Staff are hit and miss, some good some bad. One of the lasses on bakery seems a bit snooty from observation, but perhaps forgivable due to the nature of the job. Checkout staff friendly enough. The online order pickers often take up room down the aisles but this is expected as they are to a time limit to get orders done and are normally very apologetic if they get in your way.Produce tends to be of acceptable standard too, and chilled aisles have a good choice of ready meals, cooked and uncooked meats, milk etc.Overall, a decent store, and a fraction cheaper than Sainsbury?s down the road.
August 2023 by Hazel Calderbank
Absolutely ridiculous queues none of the scan and go working all shut down no normal manned tills either very disapointed will go to sainsburys from now on
July 2023 by Manav Rao
Service is good. Its massive which means they should have everything you need. But according to the employees what evers on the shelf is all we have. But still it's easy to shop there and almost always has the stuff I need
July 2023 by Susannah Barratt
what a joke this is, i checked my receipts, it didnt counted the multibuys so thats why it wasnt cheaper after all. I feel it was self service.
July 2023 by Tina Ellison
Not impressed ? price on shelves not same as till, and bread very sort dated will not return
