March 2024 by Ess B
Yasin and the team were super kind and helpful this evening, when I got my engagement ring stuck on my finger and sought their assistance. Yasin worked incredibly hard to free the swollen phalange, from the offending article, plus a costume jewellery ring, which proved to be, lets say ?challenging.?Thanks again, I?m very thankful that you saved me a trip to A and E and maybe even my finger!
February 2024 by Mick Neale
Lovely friendly staff
January 2024 by Chetna Modi
We visited Jan 6 2024 to buy something special for my daughter?s 16. I had visited a few days earlier and shortlisted a few pieces. The staff there, Jackie and then Vrutti made us feel really welcome and my daughter really special on her big day. Jackie (even though she was off) ensured when we arrived Saturday the jewellery I?d chosen was ready to view and also something special for my daughter. Vrutti was great with my daughter and helped her choose the ideal necklace for her - great service thank you
January 2024 by Martyna Marach
Don?t recommend buying jewellery from this place. Poor customer service and poor quality jewellery. Brought a ring few hours later diamonds are missing. Completely understand that could happen however the way I was treated in the shop was unfair. I wanted a refund as I didn?t want anything from the shop or the ring as it was poor quality. The staff in rude manner told me I can?t have one and that I apparently broke it . The tone and attitude was not on. So I was left with having to choose something from the shop that I don?t even like .Disgusting.
January 2024 by Edward Jones
First class
December 2023 by Nidhi Chander
Love the jewellery
December 2023 by Rohmi
Dominic was excellent today, made me and my fiance feel very welcomed, helped size our rings, recommended the perfect one, he didn't try over sell to us, provided great advice and did us a solid on the resizing. Excellent chap and couldn't have asked for anyone better to help us ahead of our special day! Thanks Dominic, absolute star!
November 2023 by Abigail Badrick
I went in to Beaverbrooks today as the diamond in my engagement ring was loose. I spoke to Dominic (supervisor) and Yasmin (assistant manager) who gave me excellent professional advice and advised another local jeweller who would be able to fix my ring quickly and without having to send it away- saving me time and money even though that meant them not getting a sale. Both were very friendly and helpful- I will definitely be returning to Beaverbrooks for any further jewellery needs in the future ?
November 2023 by robert marcin
Fantastic staff service ? I be back definitely ???
October 2023 by toby thurston
I?ve been looking for my new watch for over a year unsure of what exactly I wanted but Yasin was very helpful and guided me through the process with ease. He was very patient all the way through and after two trips I settled on an incredible Omega Seamaster 007 limited edition watch! The first time I walked in was over a year ago and as soon as I came back he remembered who I was. He was a very good host and I would highly recommend him and his team to anyone looking for that special timepiece!
September 2023 by Akin Dipo
Nice place to shop
April 2023 by Tom Reji
Good collection
December 2022 by Minaxi Unadkat
My Husband and I been looking around in the jewellery shop in High Cross today 23rd November 22 for wedding gift and had no joy .final stop was in Beaverbrooks . They were very busy at the when we walked in. Nice gentleman walked 2ward us and apologized couple of times as there were not enough staff . Which was nice he acknowledged customers . Nice lady came and served us with smileStart to end . She was very helpful and very knowledgeable. We ended buying gift. Shame didn't get both names .Finally when she went to finish transection and there was technical problems both staff came again and apologised for waiting and offered us coffee.That what I call service. We will be shopping again there ... well done . Loved your service and your products . Excellent selection ? ? ?
December 2022 by Vijay Unadkat
Excellent service. Well done.
December 2022 by Google user
My Husband and I been looking around in the jewellery shop in High Cross today 23rd November 22 for wedding gift and had no joy .final stop was in Beaverbrooks . They were very busy at the when we walked in. Nice gentleman walked 2ward us and apologized couple of times as there were not enough staff . Which was nice he acknowledged customers . Nice lady came and served us with smile\\nStart to end . She was very helpful and very knowledgeable. We ended buying gift. Shame didn't get both names .\\nFinally when she went to finish transection and there was technical problems both staff came again and apologised for waiting and offered us coffee.\\nThat what I call service. We will be shopping again there ... well done . Loved your service and your products . Excellent selection ? ? ?
