November 2023 by Dot Kedziora-Anderson
The pharmacy team are fantastic and have gone ?above and beyond? with a recent Boots online Dr prescription, especially (please excuse my spelling) Dipa and Priti. My endless calls to check on my prescription must have been frustrating for you, as it was me, but I was always listened to and met with smiles on my visit earlier today.Customers forget that this is a very busy, city centre pharmacy and it can get overwhelming, however, the team are always happy to help! Thank you for helping me with my daily calls and for being outstanding when it comes to your customers needs ?
November 2023 by Joe Ness
By far the worst pharmacy I have ever been to. In Leicester due to my daughter being in hospital and her twin sister needing her prescription. 3 days in a row being told by whoever works there it needs to be ordered in. 3 days in a row it was not ordered in. Staff unhelpful and rude.
November 2023 by ARSHA JOHN
Bad experience. There is no medicines are available in this pharmacy.Even iron tablets are not available. When doctor give prescription to this pharmacy we need to go here fir atleast 2-3 days, after that only get medicine. For diaherria, pharmisist asked to come in next day evening for medicine. Then for what a pharmacy is here. So poor...
October 2023 by Hillary Machona
The staff were a bit cheeky when I went in. They weren?t happy to help. But i wasn?t affected i made sure to annoy some more by asking endless questions. They should be happy to assist customers last time I checked they signed up for the job themselves??
October 2023 by F
Let me start by saying that not all the staff here are the issue, my experience is in particular to the Pharmacy department and in particular a lady named Kirty or similar spelling to this.Having currently experiencing health issues, and being provided a prescription, today I went into the store and towards the pharmacy at 08:45am my enquiry was to see if they had an item in stock, I can understand that the pharmacy can?t serve anyone till 9am, this is understandable.I was immediately met with hostility by this lady, who was rude and completely unprofessional, the tone she used in speaking to me was like a piece of dirt on her shoe, I have never been spoken to in this way and would never treat anyone like this.She was really rude and unhelpful and not what boots the brand should stand for. She was shouting at me in front of other members of public which was really embarrassing, I would never expect any customer service of this level.It has left me really upset, and that I will not use this pharmacy at this boots ever again. It is a disgrace that a grown women like this feels like it?s acceptable to speak to someone the way she did.
September 2023 by yasmin khan
ABSOLUTELY APPALLED by the treatment of the ?security? guard on the front entrance. Was having a really lovely day as just had my hair done and was walking out the shop with my head phones in just after I had made a purchase at the self check out minding my own buisness and was in rush as I had to visit a very sick member in hospital that day and he starting grabbing my own bag of me cause me to have scraps all down my arms I?ve never felt so humiliated and scared in all my life I have not stopped crying because of this man. Will definitely not be returning back to this store and I just hope it doesn?t happen to anyone else either as it has ruined my entire day
September 2023 by Farhin Chaus
U can get all baby stuff at one place. My best place to but things for my children. Boots card help with price too and offer also .
August 2023 by taiyaba alfej
Worst pharmacy ever. Iv seen it all now. Racist, unprofessional, unorganised staff member specifically lady whose name is "DIPA PATEL" as I asked her name for makes complain against her. Lack basic skills like customer service! .The worst experience I had this store at my first time went for collection on this store.The staff member that lady DIPA when my husband went to take medicine yesterday, she said that the doctor has not sent the prescription here yet. So you have to come tomorrow and then we guys went the next day that's today again she told me doctor sent the proscription so late today, so now you have to wait until four o'clock I reached there at 11:30 o'clock or twenty minutes I have to wait, she treated me very badly. When I called the GP reception and asked about my prescription has been late sent, they said that the prescription was sent yesterday and when DIPA saw that I was calling someone and I asked to talk to her , he immediately gave me the medicine.So in this way she is just lie.She need to learn how to treat customer.I will never go on this store.I already complained for her on boots service desk .
August 2023 by Sheila Keogh
Went to boots no.7 counter today, a girl called sareena dealt with me , she was such a sweetheart. Nothing was to much trouble and very informative with the product's...I hope this review gets back to her personally...as often these girls have no personality...so please ensure sareena is praised for her time with me...I will call into her again next week and hopefully the manager would have praised her
August 2023 by Nata roni
Eve from the lancome counter is lovely. Very well presented, polite and friendly. She was very helpful in choosing the right foundation for me. I really appreciated that she listened when i said i didn't want a colour that'd wash me out what with being quite pale.
July 2023 by Julia Golanska
Pharmacy lady?s are lovely and so helpful but they need to change their opening times online says it?s till 8 but wether you go at 5,6,7 it?s closed unsure why when I ask the staff what time they close I got 3 different answers every time someone said 4 another staff member said 7:30 and another lady said 5:45 best to go before 3
July 2023 by Wathmini Mutukuda
I went to buy a Clarins lip oil and I was served by a lovely lady called Tina. She was amazing , so helpful in recommending different lip shades and gave me so many samples. Definitely going again.
July 2023 by Kay Dunn
Very disappointed in the ever dwindling choice of hair dyes. And the selection of colours are also very basic.But everything else I needed was there
June 2023 by Nicolette Cumpstey
Love this place. Has a wide variety of things from snacks to makeup to pharmacy to fragrances you can get it here. PS get an advantage card
June 2023 by Waad Zubi
On site they say they close at 8:00,, I wasted my time to go there I got there at 6:25 and the clerk said they closed and didn't let me in ? I won't be back again