March 2024 by Ibrahim Aljassem
Bad customer service
February 2024 by R Yus
Incredibly slow service. I was second in queue, I just went in for a quick order collection. Felice was serving a customer first in front of me. She spent 15 minutes just giving him his prescription, printing his receipt, filling a form and explaining in such a long winded way that he may be exempt for prescription charges, if so come back with the receipt for a refund. She was almost done and she decided to stop and think if there's anything else she wanted to add to her looooong speech (as if I was invisible and not waiting to ve served). There wasn't anything left to say. Yay finally my turn to be served. No apology for making me wait 15 minutes. Also no acknowledgment of my presence whilst I waited my turn. 1 star given purely because this place could do with better customer service and faster service.
February 2024 by tinribs1974
Got transferred here when other boots pharmacy closed as i need medications daily for my condition but since it?s taken on double the customers I?ve been given many excuses why meds weren?t ready 1 ordered tablets 5 days prior to collecting was told doctor had not sent it, then another time they found that my prescription had been with them for 5 days and not fulfilled.Today I stood behind 1 customer and the pharmacist had a long drawn out conversation about paracetamol it wasn?t in English, the pharmacists could tell I only had a prescription to hand over the counter then I could go. ,but the conversation continued so I said I?ll go to another pharmacy where the service is better.
November 2023 by William Bale
Trying to get my medication is like pulling teeth not impressed with service
October 2023 by David Horvat
1 of worst ewer shaame on them all 3 years of coming and all the time problem never coming to them again shame on the boss for his poor sheet rubbish sistem that broke more them any other amd shame on staff not help at all they shold not be in this business simple walk drive more but people stay away from them if dont need problem shame shame shame in 3 years over 50 tims sistem down but the boss is sleeping shame
August 2023 by ROBERT BISHOP
Small but friendly service
July 2023 by Imran Patel
Very rude staff - staff are unprofessional- not helpful - will not go there again - I would advise you to use other boots on Uppingham road - zero star service - ??? -
May 2023 by Nomad FX Trader
I arrived at the location precisely at 5:00 to collect my prescription, but to my surprise, the staff informed me that they could not provide me with my medication. Despite explaining that I had traveled a long way to collect my important prescription, they remained unyielding. This unprofessional behavior is unacceptable, and I am disappointed with the service. I will inform my GP to change my collection location.
January 2023 by Madiha Khan
Horrible customer service. I've been a loyal customer for many years when Bassim, Hannah and the rest of the brilliant staff worked there. It's all new staff now and the service has gone really downhill. Awful attitude, most of the time they serve you as if they are doing you a favour. The staff have no training in placing online orders or issuing refunds or dealing with customers in any capacity. After facing this snotty behaviour a few times, I won't be going back.
December 2022 by Salman Faiz
Rubbish customer service. I buy baby items every other day from this pharmacy but the staff they have now they don't know how to treat the customers. Never going back to buy anything from here.
December 2022 by Ioana Renghiuc
The staff are always polite and friendly! Great place
December 2022 by Abdirahman Ahmed
Very bad customer serviceI don't recommend this pharmacy.
October 2022 by Marie Taylor-moran
Had fantastic service from the pharmacist
April 2022 by CAR BROCHURE TOURS
Great & very friendly staff.
November 2021 by Nityesh Ramudit
Went in to pick up my niece's/ nephews medicine's the two soni kuris at the counter were really helpful and friendly I'd say their really professional at their job ???
