March 2024 by Neena Keshavji
Very poor service in this store. The girl on the checkout didn't even acknowledge me no greeting no please or thank you...the receipt wasn't given in my hand...phoned the store to speak to the store manager still waiting... Boots you have gone down hill... not a happy customer ?
February 2024 by MrSkippingpig
Had a very basic enquiry, specific to this store. I attempted to call them on the number provided, but no department could be bothered to answer the phone. I will now have to drive there - what a waste of time and money, as well as the environmental.
February 2024 by Maya Chauhan
I always have great service from the staff here, that said, the last time I visited made me write this review! I was at the pharmacy and wanted some advice on probiotics, Syma was so knowledgable, helpful and friendly. She was genuinely interested in helping me and had amazing customer service! Just wanted to let her know thank you for offering me advice and being so kind.
February 2024 by Rammah Taan
Pleasant store experience.
December 2023 by Shantelle Noronha
23.12.23 - absolute security harassment!Literally entered the store with 2 items purchased at tk maxx. Rude security stops and asks which shop the items in my hands were brought from ? Replied back and showed him the receipt. Then which ever isle i went to, the security followed me back & forth!LEFT THE STORE & didn?t even bother to get the things i went in for -SUCH BAD SECURITY HARASSMENT- have never come across such harassment from a security!BAD CUSTOMER SERVICE!!!I should have reported this to the store manager but felt I couldn?t stay in the store anymore!
December 2023 by Andreea Tiplea
Absolutely vile! Had to raise formal complaint against the assistant manager for being emotionally abusive to my daughter and the security guy, who?s language and attitude are beyond any acceptable limits.
December 2023 by Antonio Babla
Helpful staff and alway have the product I need in the shop.
November 2023 by Talia Hawkins
So I went into the pharmacy yesterday for a private matter and the lady who served me had no customer service skills whatsoever. She was so rude and abrupt and not caring how sensitive the matter is. She was an older Indian lady and from what I saw, she dealt with all Indian customers with such respect and care. I came to the desk she ignored me for 5 mins. Then when she did ask what I needed. She huffed and looked as though I have inconvenienced her. She then begged her colleague to go check online orders ( which is what I?d asked for) right in-front of me they are having this back and forth Joke about them not checking for my prescription, then they would, they wouldn?t.. they were laughing and joking, seemed to be at my expense. They both were so stuck up and had not one ounce of decency and respect for the customers. All over their desk they had signs saying ?we have no right to verbally assault them or get angry, or they can refuse service?. But they can joke at my expense? Keep me waiting so they can gossip and then when she does come back to me she couldn?t even offer me eye contact as she shrugged and said she couldn?t help, nothing came through. Boots pharmacy. I expected more with your online doctor. Your nothing but stuck up women who believe they have a right to disrespect and make people feel so small and unwanted when they are dealing with private and sensitive matters. Will never recommend, will never go in there again. Remember your working in the pharmacy. Your not a doctor or a surgeon, so check your attitude. The two women that was doing this was a the middle aged Indian lady wearing black I believe and a Muslim young girl wearing a headscarf with such a rude and a judgemental face. She was the one who joked about not finding out of my prescription had come In. You need to change your attitude and remove yourselves from working with the general public if that?s the attitude you think you are entitled to have all because you work in the pharmacy.
August 2023 by Bob Harget
I have recently changed to this pharmacy after disastrous dealings with a smaller independent business. I have found them friendly, helpful, professional and efficient.
July 2023 by Glynne Wildbore
Nice open plan store, with plenty of space. Staff are friendly and helpful
July 2023 by Steve Pearce
Got exactly what I wanted, at a great price
July 2023 by Mark Hallett
Pleasant store which is always well stocked. I've always been able to get what I was after here.
July 2023 by Asha C
Nicely spaced out and good stock of products
June 2023 by Kirkland 1972
Pharmacy open to collect prescriptions at 10pm
June 2023 by rasna majithia
One of the worst pharmacies ever. Even after giving me a week or two to process, they always fail to find my meds and always want me to come back later. Ridiculous service. I love shopping at boots but this pharmacy is a pain.