March 2024 by James Carter
Staff go on long breaks at busy times. Making long queues longer than necessary. Management could do better
January 2024 by Shivani Bhella
Went in today with an issue regarding some shoes purchased a couple of weeks ago. All staff very helpful including manager and we went away with a different pair of shoes and hopefully a more comfortable child :)
September 2023 by Gary Dighton
Big thanks to Sam, top-notch service from him today. Helped with a return, happy to check several sizes and styles, credit to both himself & Clarks. Many thanks Sam, appreciated your help.
September 2023 by comm1508
Always get the grand kids feet measured and shoes from Clarkes excellent service from Maddox I believe Was her name
September 2023 by Lou Paling
Great staff always friendly and helpful
August 2023 by Vic Foster
Quick and efficient service. We went to get our grandson his first pair of school shoes - the sales assistant was knowledgeable and reassuring.
July 2023 by Julia July
My to go shop every time
June 2023 by Aad Man
We went in to Clarks early Saturday afternoon to look for first shoes for my baby son. We were seen pretty quickly, bearning in mind we hadn't booked an appointment. The lady that assisted us was very helpful. She measured his feet and showed us a selection of different shoes. We came away with some lovely shoes and a happy boy! Thanks
June 2023 by Tisha Ward
Came in for some shoe care products. Staff were very friendly and helpful, store was clean
June 2023 by Rodney Starkey
Quality shoes quality service what more can you ask for.
June 2023 by KRP Mills
We dropped in to have our daughters first shoes, the Clerk Sara assisted us in both entertaining our little terror and measuring / fitting a lovely pair of shoes. Thanks again!
May 2023 by Gurveer Boyal (Frozen World)
There are a lot of shoes here although it does get very busy a lot.
March 2023 by John Howells
Super customer service shame didn't have size
February 2023 by Craig Wormleighton
Very nice place and shoe's that are very comfortable and the staff are so good
January 2023 by K Latif
AIDAN really helped me out. I generally hate the Fosse Park store as I keep getting fobbed off to the less experienced girls to measure my children's feet. I've always found the Caucasian staff to be a tad racist as they automatically think I won't buy anything when I go there .. so getting back to Aidan, I was getting free delivery to store so I mistakenly ordered it to this store. With the royal mail strikes and Christmas holidays it was delayed by 2 weeks. Customer service advisor said my order consisting of children shoes is definitely at store but eveyone except aidan wouldn't go check they kept fobbing me off. Spoke four times to Caucasian females all refused saying "we scan when it comes it we can't make a mistake". AIDAN should get recognised and the rest of the staff need equality training, for fobbing off due to being a minority. WELL DONE AIDAN! 5 ? stars just for you.
