March 2024 by Sonam Arora
Appalling customer service in store today. Having been first in queue, a dim employee decided to let two young girls who were clearly third in line proceed to be served first. On questioning, this employee then lied to suggest they were there first. Perhaps these young girls had magical invisibility cloaks or this simple-minded employee has powers to see an alternative dimension to the world the rest of us live. Either way, I shall spend my money in a store where people are treated with basic kindness. I had a brief conversation with the store manager who was much more understanding but I don?t remain hopeful that the attitude of this employee would improve. All of this on International Women?s Day too, what a poor representation from H&M Highcross Leicester.
February 2024 by Gurvinder Singh
I visited the store on 11th Feb and my wife was trying the dress in the fitting room and suddenly the young girl wearing head scarf banged the door and shouted at her come on out we are closing even though it was still 30 mins in closing and told my wife to take all the clothes and put it back on hangers and was very rude with her. My wife was so upset she didn't buy anything and when she told me I spoke to manager name Amira she said I going to Investigate but refuse to give e feedback on the incident even though I offered to leave my number. Very disappointing and worst customer service e
February 2024 by Ameetta AAmiin
Like to do shopping there very reasonable price.
February 2024 by Diane Cooper
Didn't like the store or their clothing very boring!!!
November 2023 by Hussein Ibrahim
Great variety shop.
November 2023 by Caroline Hamilton
Great value and great price and excellent service
August 2023 by Blue Velvet
Indian man is so full of himself. He is not there to give customer a care... He is there to act and behave like he's the boss. Lol
July 2023 by Ethan Beardmore
Staff were excellent, great prices too
July 2023 by Mantas Pl??ikas
You got lots of Space for everything, just a bit pricy some things as everywhere I guess, just you pay more there where you shouldn't.
June 2023 by Neha A
attrocious customer service. Woman with black long straight hair at the till with fair skin, wearing all black. Didn?t appreciate it that I was at the till and expected to put the clothes in the bag myself, she literally walked away?? No thank you for shopping with us, no smile, just stormed away from the till in an abrupt manner. The clothes I bought were not worth the price as it is and she made the shopping experience terrible. Wont be returning here.
June 2023 by Red Fox (RED FOX TOPSHOTTAZ)
Excellent service excellent prices
May 2023 by Amanda Harradine
Need more people on the tills!
May 2023 by Gurveer Boyal (Frozen World)
It's a nice store although the men's section is very small and limited.
February 2023 by Lavina Jones
A good place to shop when needing a special outfit I was shopping for a wedding outfit and being a plus size I thought I was going to struggle to find something but how wrong I was. So many lovely outfits and at reasonable prices . Staff was very polite and helpful. Inside is very clean bright and spacious which is very helpful for anyone with mobility issues.
February 2023 by Hina Janjua
best clothing rang for hijabis...go for it