January 2024 by Mo P
I visited Holland & Barrett at the Leicester Haymarket Shopping Centre and unfortunately had a disappointing experience. Initially, I was told that Vitamin D was out of stock. However, upon searching myself, I found the Vitamin D Gummy 25mcg which I was looking for. The staff member, **, seemed distracted and wasn't helpful, which led to an unnecessary delay in my shopping. This visit was not up to the standard I expected from such a reputable store. I hope this feedback leads to improved customer service in the future.Transaction details for reference:Date & Time: 15-01-2024, 13:32Till: 101Amount Paid: £5.49Payment Method: Visa Debit (Contactless)
January 2024 by Riz Dos Ramos Valente
I have been served many times by this Lady Connie. She is very kind friendly welcoming and very efficient. It helps a lot to shop with this positive energy inside. Thanks again
November 2023 by Ricardo Rodrigues
Just went to buy something at this branch and saw the shop assistant being rude to a customer with no reason. He was an elderly gentleman, and she was just plain rude. He had asked the other colleague and she gave the information, but probably for some reassurance he asked the lady at the till, and her answer was "you already asked my colleague and she said no, we already told you no" for me this is not what H&B is about.I had the product on my hand to go and pay, but went back to put it on the shelf and left the shop. I won't be returning to this branch, rude customer service with no reason.
March 2023 by THE PC EXPERT LEICESTER
A great name & place with variety of products, outstanding online shop & good product availability and very nice hygiene.
July 2022 by Callum
I regularly visit this branch to pick up my click and collect orders. The staff are always polite, friendly and attentive. The store is always is very clean.
February 2022 by kelly thompson
Lady with black hair and nose ring was really nice polite helpful and informative. Happy with my purchase today. Thank you
May 2021 by jiten c
There's a blonde lady and dark haired chap that I've only seen in this branch...the lady leads the way with rudeness, disrespect and trying to wing it with advice (I'd much rather they admit they don't know or help in another way such as trying to find information). The chap is a close second to the lady. I've had many dissatisfied experiences there and try and avoid going to this branch.
May 2021 by Tasha
Quick and easy to shop here with friendly staff and lots of different products to choose from
April 2021 by kaj mulla
I've been to this branch inside the haymarket Leicester today 13/5/20To purchase vitamin d tabletsThe lady over the counter says fetch the item scan your own item an wash your £20 note in sanatiser my purchase was for £17 I've never been treated like this I've shopped at many branches regular every month but will avoid this haymarket Leicester branch the lady manager said it wastold by headofficebut she was not wearing a mask an gloves herself awful experience. Been to many stores never had this problemGo to tesco holland an Barratt which are helpful an great staff.
April 2021 by Milkalife !
Excellent customer service the manager not only helps me find what I want but then organised to collect product form another store that I needed always a pleasure to visit this store ..go and see for yourself .. I'm only writing this as after so long locked down it was great to see happy familiar faces who were happy to see a returning customer
September 2020 by Matt Gillibrand
Very friendly and helpful staff.
