December 2023 by jay patel
One of the worst customer service i have seen in Leicester city centre branch.
December 2023 by Rachel Z
Why can't we add a few more employees? Or give the receptionist a stool. Very simple work needs to wait more than 2h, which is a waste and inefficient performance
December 2023 by Balvinder Dhalu
Poor service today. I didn't get the denomination I asked for without any explanation for the reason why. So annoying! The cashier could have said that the denomination I needed wasn't available but it could be arranged for another day.
December 2023 by Mehboob Sumar
Disliked the customer service and experience.Disrespectful, unemphatic and lousy service by Seema.
November 2023 by MD. KHOLILUR RAHMAN
Worst banking service ever.
October 2023 by MeBiN Philip
One of the oldest n best banks in United Kingdom
October 2023 by Mihir Patel
There is one staff may be his name is Adi he is not not willing to help me I never experienced this kind of behavior in any uk banks I?m Lloyd customer for long time and never had any experience like this he wasted our 1.5 hours but nothing work out and even Adi was very rude I think Leicester branch management team need to look out for thisHope we find better service in futureThanks
October 2023 by Abdul Aziz Latify
The worst branch of Lloyds. Quite unhelpful staff and manager. They placed me in queue for 3 straight hours and then cancelled my application asking me to go back to the queue and re-do the application and wait for unknown hours again. Even the manager was way unprofessional and rude. Damn unfair!
August 2023 by P M
Confused staff without basic knowledge and waiting times are not even funny.Almost an hour and still waiting to... update my address even tho I have the form ready with me.Joke.
July 2023 by Linda S Fasha K Scott
My all time favourite heritage bank. In line with world class private and commercial banking needs of you and your family. Why go anywhere else. The card says who you are today tomorrow and in the future.
July 2023 by RAPOEMAT
Customer services on really low level. Had feeling they dont respect me and my time.
June 2023 by Linda S Singh
My all time favourite heritage bank. In line with world class private and commercial banking needs of you and your family. Why go anywhere else. The card says who you are today tomorrow and in the future.
June 2023 by Malgorzata Szczepanowska
If I had to give 0 stars, this would be the place. not polite and unhelpful employees of the office, they chased my mother several times so that she could order a debit card and finally forced me to set up a new account. We went to another branch and we settled the matter without any problems in 10 minutes. The lady who served us must have had a bad day :(
June 2023 by Alex
Very knowledgeable and understanding staff.
June 2023 by Hassan b joda
For over a year, I have been finding a way to lay my complaint from outside the UK to the Lloyd bank Leicester branch but all in vain. You don't have an email account for complaint purposes which is very unfortunate and the phone number to call outside the UK does not function.
