March 2024 by John Warlow
Popped in here to look for some chairs to go with the table of ordered a while ago. The staff were super friendly and helpful showing me the different styles and colours on offer. Ordering and sorting delivery was a breeze and to top it off there were no pressure tactics to order extra or upgrade delivery etc. Great place to shop for furniture and excellent quality too!
February 2024 by Stormin Norman
Very helpful and informed spent loads and am a repeat customer so can't be all bad. Intend to buy more later
January 2024 by Kevin Wigmore
Nice clean shop, friendly staff, not 100% sure about the products but maybe that's just down to my personal taste
December 2023 by Jayne French
Oh dear wish I?d read these google reviews before going to the store as I?d definitely would have gone somewhere else. Don?t be taken in by the sales staff- everything they told me and my mum was a lie, from the colour of the sofa she could choose, how the hire purchase plan works and of course delivery dates. My 84 year old mum moves this week and has nothing to sit on. They?ve told us it will be another 3 weeks but I don?t believe them. Customer service staff just apologise and offered a £50 credit note off our next purchase with them. Lol! Like that?s going to happen. Be warned- stay away. Would give no stars if I could
July 2023 by Neve Curtis
Me and my mum have just been into the store, we were greeted warmly by Katie, who gave us a quick run down of the store and then allowed us to browse pressure free! I decided on the Detroit king sized bed, bedside tables and drawers (my first adult purchase). Katie then talked me through the delivery and finance processes easily and efficiently. I was nervous about making such a big purchase but she really put me at ease. She was very friendly and approachable and is very good at her job.
July 2023 by Rosie Coller
Helpful staff, who offered help but left us alone to browse. Good quality furniture.
July 2023 by Tricia Mistry
Order of Chest of Drawers - The service we have had within the store at Fosse Park in Leicester. Steve saw us looking lost in the store but assisted us all the way through - even to the point of showing us things on screen which suited our description. Nothing was pressured at all - he helped us set up delivery which is suited to our needs. As for the delivery men - Brilliant guys with a personality and made it easy! BRILLIANT STAFF!
February 2023 by adi Sheridan
My parents are both in their 80s and have spent thousands in oak furniture land in the last few months. They went back in last week to purchase a small coffee table and were told £10 for delivery, youd think for £250 it would be free, but yeah ok. But then...... thats only to the doorstep, its an extra £19 to take it through the door . Absolute disgrace, ripping off old people especially when they just spent £1000s would definitely think twice before shopping their..
January 2023 by Trudy Statham
Lovely store. No pushy staff but very helpful if needed.
December 2022 by Luke Finlay
Spent a decent amount on a set of table and chairs. 2 chairs arrived damaged. Haven't heard anything from customer services in the 22 days that I let them know.
December 2022 by Jane Bates
Oak furniture land was great. Staff very helpful but not at all pushy . Well worth going
December 2022 by Safwan A
Absolutely shocking experience. Ordered Sofas back in April (It's December now), the initial delivery had a broken Sofa. This was then replaced with a Sofa that did not match the colour of the other original Sofa and after 8 months of back and forth, 3 cancelled deliveries and spending literally hours on the phone to customer services, we decided we had enough and cancelled the order. Avoid Oak Furnitureland at all costs.
October 2022 by Kieran Payne
Absolute shambles. Bought a sofa just over a year ago. Started sinking about 2 months after purchase been waiting since there for something to be resolved and even when they try to resolve it by sending new cushions they only send half of what they told us they would and also they were sent in dire state with stain all over them
October 2022 by Musk 247
Very good customer care but very long dilivery dates .Good furniture available.
August 2022 by Lisa Harding
The Delivery service is awful my daughter got 8 different delivery dates on her bedroom furniture . she been sleeping on the floor saying it was coming and to be told it be another four weeks they delivered a wardrobe and no bed then to be told it be another three weeks for her bed and drawers .so we cancelled the lot now waiting for them to pick up the wardrobe which they will collect in four days . I wish you was that quick in delivery your goods and I?m looking at all the bad reviews on the delivery service I think the sounds of it you should be sorted this problem out your losing customers