March 2024 by Paul Ward
Got a great TV for a great price
March 2024 by Shortbrain
Excellent service, staff knowledgeable and helpful. Well priced too.
January 2024 by Azkar Kazi
Outstanding Customer ServiceI was extremely happy with the customer service and care I received from Levi at Richer Sounds,Phoned in to enquired about a Sony television, competitive price, got one year extra warranty a total of 6 years and had the television delivered the next day.From start to end was a joyful experience.When it comes to tech, Richer Sounds is the best and the place to be at.Thank you RS Leicester
January 2024 by Barry Briggs
Excellent price , extended warranty for free swift free delivery.
January 2024 by Stephen johnston
Good value nopushy salesmanship levi and tony you are gentlemen credit to your trade and richer sounds
January 2024 by Kishan Chavda
Always amazing service with knowledge experts that know their tech. Beat place to buy visual and sound equipment.
November 2023 by Imran Malik
Went into the store to purchase a TV as i dont like to have things delivered because it can come damaged (dont order from currys theyll deliver damaged goods and wont refund or replace the item) and was very happy with the customer service and help i received, helped me find the TV that suited my needs,helped me get me the best deal for that and then even helped putting it into the back of my car. Product was how they described it and it was worth the money so thank you Richer Sounds.
August 2023 by Khalid
Popped in for 50->55? TV suggestions. Must say, Andy was super helpful, exceptionally knowledgeable & credible.A huge asset to your team.
May 2023 by Mark Chiswell
Excellent service by Levi as always. I would highly recommend the team here. Levi was very knowledgeable and didn't try to upsell. He was great
May 2023 by Anuj Patel
Lovely bunch of guys, service is always spot om and a great warranty product no ducking or diving...Thanks for all the help over the years
April 2023 by Aaqib Rawat
Purchased a new Av receiver.Spoke to two gentleman Levi and Sebastian who helped me and advised me over the phone with my purchase. They had incredible customer service and are an absolute credit to the team. They had lots of slots available for delivery. But I wanted to pick the item up the next day and they accommodated that perfectly. After receiving all my paper work and some goodies a gentleman at the shop carried my purchase to the boot of the car. Incredible service all around. Will deffo come back for more equipment. 5 stars for richer sounds knocked it out of the park.
March 2023 by Peter Allen
I would like to thank all the staff at Leicester Richer Sounds especially Richard & Sebastian for all your help and advice on the panasonic dp-ub9000 nothing was too much trouble very helpful in every way excellent service highly recommend
January 2023 by Terence Stafford
Ordered new AVR online because manufacturer can't get parts to repair my old one. The online process was simple, but, as there is no Richer Sounds store in my hometown, I selected Leicester, as it's the closest and there is a nice carpark close-by. Store was easy to find, had lots of cool gear, staff were friendly and helpful. New AVR sounds great.
January 2023 by Robert Minazza
Good old fashioned service without trying to baffle us with techno talk sorted us out with a TV which done the job which we wanted
December 2022 by Michael Rathbone
Lovely store and staff, particularly Levi who spent the best part of two hours with me during the day setting me up with a new hifi system and then diagnosing and solving the problem I had with an old pair of speakers (rather than just allowing me to buy a new pair). Will be getting anything I need in the future from here.
