December 2023 by Sarvesh Sonar
Great choice in jackets for men. Also the staff is super friendly and polite.
November 2023 by Simon Wheeler
Split over 2 levels, decent stock levels. Staff ok, helpful enough.
July 2023 by Julian Dye
Not been into River Island for years bit was pleasantly surprised. Really good range of summer clothes for men, loved the tailored shorts, great range of very thin summer shirts also.
June 2023 by Briana Cotswold
Very rude reaction from the staff member when I tried to return the shoes I bought previous day . I agreed with her decision without any resistance, but she continued explaining to her colleague behind my back what happened . That was not professional, condescending and humiliating. Is this mature woman suitable for the role ? Zero CS skills. Overreacting for such a non sense was priceless! First and last purchase from this place .
June 2023 by Boryana Borisova
Very rude reaction from the staff member when I tried to return the shoes I bought previous day . I agreed with her decision without any resistance, but she continued explaining to her colleague behind my back what happened . That was not professional, condescending and humiliating. Is this mature woman suitable for the role ? Zero CS skills. Overreacting for such a non sense was priceless! First and last purchase from this place .
May 2023 by Gurveer Boyal (Frozen World)
I buy River Island products a lot online and I love them, but I purchased some rings which were awful quality and rusted so easily. The staff were kind and cheerful but jewelry is not great quality here.
February 2023 by UN!QUE xxx
This place needs decent, friendly & more competent staff.Went to return & collect something. Waiting to be served, this Indian female says, ?yes?. I think she forgot that she is an employee and not the owner or at her dad?s place! After returning an item, i showed her an email for an order i wanted to collect. She took the details, goes away, comes back and says the order is not here yet. So i then asked her if this is the case then why did i receive an email saying my order is ready for collection. She repeats that the order is not here and i repeat my question. Another staff member intervened and told her where to check. She does so and comes with my order! No apology or anything!Quite sickening that the place employs people with lack of basic customer skills! Shame.
November 2021 by NiA Ahmed
Recently purchased a dupe of YSL envelope bag. Good structure, spacious and pleasing to the eye. I would say the price was higher than expected
July 2020 by Wendy Morris
Very helpful staff, thank you. Wishing you all a lovely Christmas.
July 2020 by BIGNADZ 2020
Rude shop manager.rude staff.had a coat which was factory damaged(arm hole sewn shut) and was told on phone to swap in store.staff made it out as if it was my fault and did not want to swap.i had to argue it out and finally phone in whilst arguin that i was told to swap it.very baad customer service
July 2020 by Sue Qassem
stood in the queue for ages whilst someone was returning several items, there were 2 more assistants on the floor at one point both behind the counter, neither of them asked if they could serve me and then walked off to do whatever. the girl behind the counter looked at me, never said I wont be a moment, i can confirm they never got a sale from me!!
September 2019 by Aamak Kadu
I got very nice suit here for around 130 pound for my wedding. The staffs are amazing and the quality of their cloth as well
September 2019 by Dawn Kilbourne
Love the shop. And in a big shopping centre with other great shops
August 2019 by Cosmin Mihai
Always nice clothings in trending
July 2019 by Samantha Baradale
Nice bits for ladies.... men's wear is very preppy not what I was wanting
