July 2022 by Eleanor Turner
I went to this Sports Direct on Tuesday to get some cycling gear and found all the staff exceptionally friendly and helpful. Excellent team
July 2022 by Mark Josephs
Miserable staff. Seems to be a trend with Sports Direct. You always feel like a burden or something! But this particular one (first time visit) the two staff members were so miserable, it?s like we just entered an apocalypse. Asked for someone to check stock for a shoe size. Miserable! The guy at the checkout, miserable and stared too
May 2022 by Sue Iliffe
Good of varying types of clothing. The store is well laid out and not the 'scrummage' associated with Sports Direct. One word of warning, try clothes etc on before purchasing. Unless an item is faulty, they will NOT refund but only give credit notes.
May 2022 by Robert Styles
Excellent value in this store on all the top brands. Always get my keep fit gear from here. Staff are very helpful. Highly recommended.
March 2022 by Diane Russell
Poor customer service. Had to interrupt 2 employees gossiping to get assistance with trainers. Attitude poor, took ages to return with shoes and they weren't even the right ones! Didn't even stay to offer any assistance or check all ok. We just left the store and will not be returning.
March 2022 by Benjamin Lloyd-Jones
The staff were ok, but Megan was especially helpful and patient with everyone, finally helping me to find a decent pair of trainers
February 2022 by marcus Lee-Adams
I went in to buy a pair of walking shoes. The gentleman who helped me find the right pair for my needs stayed with me ensuring that I had the right fit and comfort. I was so impressed that I ended up buying two pairs.
February 2022 by Ivone Sousa
Very poor customer services in this store. I have encounter a female employee that was extremely rude and not bothered at all in selling. No manners or respect for customers. You ask to speak with the manager that say well come back tomorrow if you not happy. The employee just told me in my face if you not happy then don't by the product. I won't recommend it at all, the poorest customer service I ever encountered.
August 2020 by Neil Bennett
Really rude member of staff I asked for help snapped IM BUSY
August 2019 by Dean Pritchard
Good shop helpful staff. Large size trainers and tracksuits.
August 2019 by Keanu Cox
I have been trying for days to get hold of customer services and I have been able to report a faulty item
July 2019 by Mark Woodcock
Awful service. 2nd visit where they never came back after "going to see if they had my size"
April 2019 by Monika Ward
Grumpy staff, very revealing fitting rooms, wondering how they expect women to try on any tops or swim wear in there? Ironically, they don't offer any physical cash refunds only credit notes, and there is no warning given by staff (legal requirement!!) if you buy the wrong size like I did... The item I bought was a sale item and they have very limited stock and not the size I need. No ifs, no buts, no refund only store credit, even with these circumstances. Not coming back to this store and certainly won't be shopping at Sports Direct in future.
February 2019 by ACUK .
Poor service, waited ages for staff to come to shoe section upstairs to get us some shoes, nobody came over, went to find staff who was not interested and not helpful. Went home and ordered online instead.
October 2018 by Jane Holloway
Poor service. Yes prices are cheap, but as others have said, don't be fooled by reductions. But today there were 10 people in the checkout queue and only 1 serving. Finally complained and another member of staff grudgingly appeared to help. Changing rooms only on ground floor and with very small panel for a door - not suitable for trying on sports bras and tops at all. Won't bother again.
