December 2023 by n
I went to collect a parcel at 10.45pm and was turned away because the staff couldn?t be bothered to fetch it. Terrible service. I will be complaining to Evri and won?t be getting anything delivered here again
October 2023 by Will Lambdon
Cader the security guard is fantastic, lost something in the shop and kept it safe until i remembered i lost it! Thank you so much, and what a fantastic member of staff you have!
October 2023 by Niamh Collins
The guy touched me inappropriately when I asked him for directions to the meat isle.
September 2023 by Stuart Dessler
There?s always, always homeless people outside asking you for money and cigarettes which is frustrating but I guess not Tesco?s fault. Open late which is super convenient if you want affordable goodies after a night out in Leicester. Can get super busy at times!
August 2023 by Iftekhar Aurin
Convenient Shopping ExcellenceTesco Express on Granby Street in Leicester has consistently proven to be a reliable and convenient shopping destination, earning my utmost satisfaction with each visit.The store's central location makes it a go-to spot for a quick shopping trip, especially for those in the bustling city center. The well-organized layout and spacious aisles contribute to a comfortable and efficient shopping experience.One of the standout features of this Tesco Express is its well-stocked and diverse product selection. Despite its compact size, the store manages to offer a comprehensive range of groceries, household essentials, and even a selection of ready-to-eat meals and snacks. This makes it a time-saving solution for busy individuals looking to pick up a variety of items in one go.The store's cleanliness and tidiness are commendable, with products neatly arranged and clearly labeled. This makes it easy to locate items and navigate through the store without any hassle.The staff at Tesco Express on Granby Street are consistently courteous and helpful. Whether it's answering inquiries, assisting with finding specific items, or providing recommendations, the team's dedication to customer service is evident.The checkout process is streamlined and efficient, minimizing waiting times even during peak hours. This is particularly appreciated for those who are shopping on a tight schedule.In addition, the availability of the Tesco Clubcard points system adds extra value to every purchase, offering potential savings and rewards for loyal customers.Overall, Tesco Express on Granby Street is a reliable and valuable resource for city dwellers and visitors alike. Its convenience, comprehensive product range, and exceptional customer service make it a standout choice for all types of shoppers. If you're in need of a hassle-free and pleasant shopping experience, Tesco Express on Granby Street is the place to go!
August 2023 by Owais Kheraj
WORST EVER CUSTOMER SERVICEI'm a regular customer at this specific store. Initially card machine declined my payment and person on counter shouted at me like I am some thief or I have stolen something from their store. I tried few times but machine declined several times. It worked on another machine and I just informed them one of the self service counters are not working and if they can have a look at it.That person, rudely gave me look and no response and asked another person to be come forward. I again told him and he didn't even look at me. I went to another team member and informed about the situation he also just walked away..WOEST STAFF AND WORST CUSTOMER SERVICE.I don't know if they even have any manager.
July 2023 by Pim Orange colour
I do grocery shopping here all time, it is a normal Tesco at it best. Nothing bad or special about it. But today, I just needed to shout out to Muhammed for sorting out my missed club card saving which otherwise I would have lost £7 as I was day dreaming and forgot to tell the cashier guy that I got the clubcard which he also did not ask. (It would be appreciated if he at least try to ask his colleague or manager than acting that it could not be helped just because it is not his money). I would have lost £7 if I hadn?t find any courage to walk back in the store and asked someone else who seems to be more experienced.
June 2023 by Nehatul Islam
The worst manager ever doesn't know what he is on about like genuinely useless.
June 2023 by Ying Xian Chua
It's nice and tidy inside, and you do get some basic items within the store! Good customer service. One can do basic shopping under one roof. If you are staying nearby, this store helps. For more variety, can visit the superstore.
June 2023 by Ihisam Afeef
Friendly staff
May 2023 by Jo Mc
Always have to wait at the counter. Badly laid out produces
April 2023 by Annemarie
Never accepts Evri parcels. Almost every day problems - scanner not working, printer has no paper, don't have space. Do you think I'm stupid? Talking with me in a condescending, disrespectful way. So I ask when the Evri collects parcels - next day. Okay. So I went the SAME DAY later with slightly smaller parcel and they took it. Always arguing, nobody is at the checkout in the morning (have to wait a very long time even if I calculate 10 minutes for it), have to wait and then pray to catch the bus to work.Sexist. For example they had a problem with one of their self checkouts - payment didn't go through. They only responded to my partner and not me. I was completely ignored.The manager, Mohammed, is not helpful as well. Very rude, condescending, inpatient and showing a lack of interest whatsoever.
April 2023 by Anna Marija
Never accepts Evri parcels. Almost every day problems - scanner not working, printer has no paper, don't have space. Do you think I'm stupid? Talking with me in a condescending, disrespectful way. So I ask when the Evri collects parcels - next day. Okay. So I went the SAME DAY later with slightly smaller parcel and they took it. Always arguing, nobody is at the checkout in the morning (have to wait a very long time even if I calculate 10 minutes for it), have to wait and then pray to catch the bus to work.Sexist. For example they had a problem with one of their self checkouts - payment didn't go through. They only responded to my partner and not me. I was completely ignored.The manager, Mohammed, is not helpful as well. Very rude, condescending, inpatient and showing a lack of interest whatsoever.
March 2023 by reza
Nice and polite staff
February 2023 by x i
rude staff, door was shut for ages even thought i tried signalling for someone to let me in,when i brought it up to them they didnt carethis woman patronisingly told me to go to self service check out because she doesnt want to go to the tills like i wasnt going to already.. bread was priced more than on display, she then took it to the cashier tills and grabbed my bread and squashed it in the centre ...i told her im not taking that one so i paid and got a new one like why would you just squash a customers bread because you didnt want to go to the tills thats actually weird behaviour ew
