March 2024 by Dhirubha Barot
Very good service given to us by the staff. They were very helpful and polite. Would recommend TSB Bank to freinds, family and neighbours. Fab Service!
October 2023 by Wayne Mushen
Great local bank , very helpful staff
July 2023 by Kerrie Coulton
I would like to say what a pleasure going to this bank today and helping me with a sensitive issue, the lady who helped and was very professional and friendly was Alisha, thank you so much.
July 2023 by R S
No one answered phone this morning from 9am for half an hour do they even work there? On arrival girl in Reception told me to stop talking... customers service level at its lowest. 4 people sitting there doing nothing. What a disgrace
June 2023 by Penny Brown
Banking app is rubbish .it don't work properly
May 2023 by Julia Fisher
I feel compelled to review and commend the staff at this TSB branch after my visit today. I arrived feeling very fazed, and was helped to solve my issue by no less than three different people during the hour or so I was there. They were all efficient, patient, kind, customer focused and happy to go the extra mile. I felt so grateful for their assistance and reassurance with something I?d have sorted myself in an instant 8 years ago but is now the kind of thing I struggle with!Thank-you. I hope this branch always remains open, you?re a great team!
February 2023 by Ash Berkley
Excellent service today from the Branch Manager. Very impressed.
January 2023 by Paul King
It's a small branch and very handy and the staff helpful so let's hope it doesn't shut down.
October 2022 by Ingrid Jarvis
A positive experience here.Dealt efficiently with my queries and tasks and fulfilled my goals where another Southern town failed everywhere to help solve my problems leaving me frustrated. On entry was greeted by manageress and passed to desk clerk who was polite and efficient.
August 2022 by Luo XingLing
I have a very good experience there. They helped me with many patience!
July 2022 by Natasha Lawrence
I was able to deposit some money with no issues.
August 2021 by Rosaleen Duddy Owens
Staff very professional, received first class service.
July 2021 by Antony Ball
This is to all tsb branches your not open Saturday I have a cheque to cash but I work Monday to Friday not finishing till late so how about opening Saturday for all the Monday to Friday workers
September 2020 by Tom Bedford
The guys here are always warm and welcoming. They sorted me out with a new card in next to no time and never quibble . Always a good experience.
July 2020 by Leicester Car recovery
I have been a Lloyd's tsb customer for many years and have visited the thurmaston branch many times in that period but today when I went into withdraw some money from my account I felt intimidated by the service that I recieved firstly I was asked for id which they needed to photo copy to prove that it was me? then they went on about a payment that I recieved in my account from a family member as the amount that was deposited could be classed as money laundering
