February 2024 by M T
Booked our firrst cruise with a lovely young lady called Melissa. She was professional and answered all the questions. Didn't feel rushed.Never booked wit TUI before would do it again with this young lady.
January 2024 by D.S Gawera
Arranged a family holiday with TUI Leicester branch and was a great experience! Melissa was amazing and worked really hard to find a fab deal at a fab price. Was not an easy booking due to a long list of requirements but Melissa was really kind and managed to find a holiday that was suitable for all. Definitely recommend all the staff at the Leicester branch and TUI.
January 2024 by debbie richards
Vikki at Leicester gave exceptional service yesterday & actually deserves 12 stars ?... Met all your needs & gave outstanding customer service!!! Thanks Vikki ?? xx
December 2023 by Ellie-Mae Harris
Shania was amazing very helpful, made us feel welcome and put a smile on our face. She was Amazing. Will happily book with her again:).
November 2023 by Kylie Cracknell-Woodhead
We recently went in-store to book our honeymoon to Iceland. We were greeted right away by two friendly representatives! We sat down with Shania and she presented us with lots of different options to fit different budgets, walking us through multiple hotel options, and different flights and making sure we found the perfect fit for what we wanted. She was very thorough and made sure that every detail was correct when booking the holiday which made us feel confident everything would go smoothly! Most importantly Shania (and her other colleague, I didn't catch his name) made us feel special and got us excited about our honeymoon! This is our second holiday experience with TUI and we will be coming back to book more exciting getaways!
November 2023 by Matt Fernandez
Visited this shop over the weekend and all I can say is the service was fantastic, spoke to Leigh and he was so helpful and polite. We were visiting Leicester for the pride event and it was great to see a shop supporting the LGBTQ+ community like this one I wish there were more shops like it. We will definitely be contacting this shop again for all our travel arrangements. Thank you for all your help and recommendations. Matt
October 2023 by Holly Hernandez
My husband and I went in today to book our holiday and were blown away by the amazing service from Vicky (Daphne) and Leigh. They made us feel so at home, accommodated my disabilities with no questions asked, and gave us a good old laugh. So grateful to have seen them in store today, if we weren?t excited for our holiday - we definitely are now thanks to them. Thank you for being bloody brilliant!
October 2023 by naomi lister
Leigh was great getting our honeymoon booked in. We had a few questions that we couldn?t find the answers to online and he made sure to answer them all for us. We felt very comfortable talking to him through the entire process.Thank you!We are really looking forward to celebrating our marriage soon in style!
October 2023 by Rosalie Tabadu
Went in to the store to enquire about a trip to Paris and was welcomed by Leigh who went over everything and helped book us a trip in under 30 minutes. Excellent customer service! We will definitely be going back to this store for booking future holidays?
October 2023 by Brodie Payter
Had a great experience booking with Leigh. He showed us loads of options and gave us the best price.
September 2023 by Carly Sheppards
Amazing staff, Amazing team, Fun environment, best exchange rates in the city centre :)
September 2023 by Alex Nicholls
Amazing service! All the staff, especially Carly and Vicky were so helpful, helped us decide where to go and booked everything for us - even helped us cancel and rebook for a week later when we?d double booked the date! Will be coming back to book any and all trips here, such a lovely welcoming environment, highly recommend :)
September 2023 by Baldeep Sandhar
My experience with tui was absolutely amazing. My representative was Vicky. She honestly made all my stresses disappear instantly, she was very eager to help me as if she was on a mission herself to give me the best honeymoon destination for my fiancé and myself. I really appreciated the guidance and help that she provided! Without it I?d be lost. And she?s also the (wedding singer) no but seriously had an amazing experience, would recommend this store and the staff to anyone who would like to plan their next holiday with.
September 2023 by Manny B
Went with my mrs, having a vague idea of where we wanted to go, after speaking with Vicky, who was fantastic helping us, giving us advice, sharing her own experiences travelling the world etc, she went above and beyond, tailoring the perfect package for me and my fiancée?s honeymoon. All the staff are very friendly and helpful and we had a right laugh in there, will definitely go back to book future holidays, keep up the great work
September 2023 by Deb White
Vicky is very very friendly, she makes you feel very welcome, very happy and bubbly. Would definitely recommend seeing her .
