March 2024 by Mick Nice
Nice large pharmacy, well stockedup. I couldn't get any reading glasses locally, but was pleased to find some here and plenty tochoose from.
December 2023 by G M
Bit of a wait but I like the text service
October 2023 by L B
It?s gone way down hill. It used to be a fantastic pharmacy. The new team are like robots; devoid of any social skills or empathy. They never seem to have prescriptions ready, you have to wait atleast 10 minutes to be acknowledged by a member of staff, and they never pick up the phone. The old team of pharmacists and assistants were a credit to the Wells organisation. I will now find another pharmacy.
September 2023 by George Brammer
Never have my prescription ready, even when I've waited several days after getting the notification that it's ready for collection. Always have to wait 20mins+ for them to get it - never had this problem at any other pharmacy before.
September 2023 by Sarah Farren
I won't bother going here again I spoke to a member of staff and she said I needed to speak to the pharmacist would I take a seat. I was ignored for over half an hour they are rude and very disorganised I felt very dissapointed with them
February 2023 by Dan Smith
Useful for shopping, as this store carries a lot of stock and some items are not too badly priced!Most of the staff seem friendly enough. I feel they're stressed due to the high volume of customers!Customers have to remember that they're dealing with many people and have to complete all their orders!GP's sometimes don't send them the correct information too!
December 2022 by Chris Mitchell
The staff are always friendly and helpful, and go the extra mile if there are any problems with prescriptions.
December 2022 by Haze Suttz
The worst pharmacy I?ve ever been to, they made me cry and were completely unsympathetic, I work with the homeless and vulnerable and they complain about this pharmacy repeatedly. Never have my prescription, once even accused me of picking up a prescription I never picked up. Very judgemental and no empathy why is pretty sad for a pharmacy?
October 2022 by Berty Y
Hard to get through on phone but staff in store helpful, and Meeta is a gem - she went above and beyond to answer a query for me. She?s an asset to the Pharmacy.
August 2022 by Dani
Really good service. They text you when your prescription is ready for collection. Only thing that's frustrating is they hardly ever pick up their phone.
August 2022 by Ellen Smith
I?m 40 weeks pregnant was busting on the toilet and they refused to let me use any then suggested I use the one in the cafe down the road which has stairs (literally due to drop any day now). No compassion and no manners.
July 2022 by Bertha Green
Some staff members are very unprofessional and don't wann do their job. on 5th July 5:30 after receiving tex my priscripton is ready to collect. When I went to collect, I was told to come back tomorrow,pharmacist in charge and Isable Boath so rude and throwing thing into boxes just because I insisted that I am out I'm my priscripton and need few teblets that keeps me going for few days as I live on medication.But Isable and Pharmist incharge just acted so voilent and even told me to don't come here for your priscripton? What?I get my medicine from well clerendon Park since last 10 years andMeeta is the lady who always serves me, I never hard bad experience with Meeta she understands patients need and she work hard to get everything ready on time...
July 2022 by Deena Tara
? Extremely voilent staff, unacceptable how they treat medically unwell people. They don't give your prescription even days after receiving from victoria park health centre. We made formal complaint about violent staff. And moving pharmacy.
July 2022 by Mjr Cox
Awful experience trying to get a flu shot (still not had one) made an appointment and went there on the day only to be told the inncoluator was off, no email to tell me it was cancelled so a wasted journey. Called again today to see if okay to pop in only to be told all the staff were out at lunch and to ring back later. This place seems to be people playing pretending pharmacists
July 2022 by Good Vibes only
Disgusting how they behave with people who aren't well and ask to get their medicines. Never seen or heard such a rude staff elsewhere.