January 2024 by Neil Ward
Love this retail shop always shop here and will continue to do so.
December 2023 by Simran Sandhu
Vignesh is so polite and kind, the nicest staff member there!! Credit to the company!
November 2023 by C Dwyer
Saturday afternoon, busy, hot and 1 person working on the tills! We were about 8th in the queue and it took 25 minutes to be served, it was super hot in there and the service was really slow. Needs more staff to help on the tills and sort your AC out!! It wasn't a great 25 minutes!!
November 2023 by Hussein Ibrahim
Always a good place for some formal wear.
November 2023 by Johnny Hatwell
For a company in retail not to sell an item off a mannequin is unbelievable and then say we have it in our Nottingham + Birmingham stores when I?m in Leicester store at 5pm on a Sunday night also spending £70 in said store and get really bad customer service along with that is beyond a joke.
October 2023 by Angel Ehi
Estefania was so sweet assisted me in looking for what I was looking for with just an explanation and no pictures. And got me the best jeans for my birthday dinner!
October 2023 by Yee Shin Chan
Always busy,long queue for payment.big big shop but always only 1 cashier working,and the cashier was always look here look there,too slow!
September 2023 by Connor Hawes
The staff are unapologetically rude when informing a customer of something. The store claims to open at 10:30, so I was shocked when I entered the store to see no helpful staff members. I tried to return some items and was turned away saying "we won't take purchases until 11". They either need to be ready to open at 1030 like they claim or don't open the doors until 11. Disgraceful
August 2023 by James Spence
I've never met such cold, dead in the eyes staff. They just don't care, they don't ever smile, they barely even speak. Maybe this is a problem with management? I don't know, either way it's just awful.
July 2023 by A Kaur
Went in yesterday it was busy as usual that was not a issue what stunned me was a lady with blonde hair and red lipstick with a accent I think her name was Bianca. she?s very unprofessional that works there goes to all of us in the que who who we?re trying on things it would be nice if you brought something because the rails are just stacking up and then a customer who had nothing to return to the rail she goes we want these types of customers and when ladies were putting clothes away on the rail she?s just huffing and puffing. The next time I went in the que such a different experience a young lady Aaliyah was so polite and kind yes it was busy but she made was kind. Thank you
July 2023 by Elïs Elïs
Amazing place to shop , excellent customer service today in the fitting rooms and cash desk . Even though there were queues due to the volume of customers the staff is moving quickly and are effective .
July 2023 by Trevor Clarke
Once again a frustrating and annoying experience trying to buy menswear at Zara Highcross Leicester Long queues at every paypoint with only one lone cashier at each.Why oh why doesn't the management of this store sort out a separate returns point.Plenty of staff milling around the store but not on the checkout.Can't understand the business sense of making people wait to give you money whilst dealing with returns.Great clothes, terrible checkout experience.Maybe the management should take a look at how Primark manage their checkout experience or take look at the Zara flagship store in Barcelona different again.
July 2023 by Karthik M
Good place but collection's are not upto the date.
July 2023 by Mayur Dalvi
Staff was not at all supportive in men?s section. Rude people at billing counter.
June 2023 by Natali's Dance Stars
Automatically took more money for clothes then was written. quality is very bad.Personal not helping with anything.
