March 2024 by Dean Moodley
Every time one goes to this branch there is always excuses that the prescriptions are not ready because they are back logged. Also there could be a long line of people coming in but only one staff member serving while staff in the back ignore the line of customers forming.
February 2024 by Mags Mags
This place is shambolic. Nobody ever answers the telephone. Waiting for a prescription fulfillment is horrendous. Always a queue of disgruntled customers. I have been waiting over 2 weeks for a prescription they have told me there is a huge shortage. I rang another pharmacy this morning who told me there isn't and they have plenty. I now have to get boots to release my prescription so I can get it somewhere else. Let's hope they can get this done. This pharmacy totally lets Barrow health Centre down.
February 2024 by Chloe Mumford
I don?t know how this place is still opened as a pharmacy. The service is ridiculous. The wait times are ridiculous. They can?t even bother to answer a phone call. 10 calls later and all it does it ring. I?ve not had 1 good encounter with their service yet and it?s been 5 years! I end up having to transfer prescriptions over to Loughborough just to get them in time! No one should have to leave the village feeling unwell just to get medications in order for us to get better.
December 2023 by Mark Sharon
Very very slow in the shop , every time i come to the shop its either busy and slow service , even if theres one or two people queing painfully weak service
December 2023 by Richard Cleaver
As previously mentioned, they wait until you go In for the prescription and then tell you it'll be ready the next day. So I tried ringing them to ask them when it would be ready....good luck in getting through on the phone. Appalling. It lets down what is a great doctors in the village.
December 2023 by Nigel James Herrington
My gratitude to the pharmacist who went 'above & beyond' in assisting me with the supply of a uncommon dressing yesterday.Most appreciated - thank you again,Nigel Herrington(16.12.2023)
November 2023 by Paula Shipley
Rubbish
October 2023 by Gray Taylor
I live on a narrowboat so have to constantly change my prescription collection point. I ordered it through my GP surgery and was told it would be ready to collect in 2 days from Boots in Barrow. Went in 4 days later and told it wasn't ready, come back in maybe 2 days. The lady at the desk offered to make it up for me but was told by the pharmacist not to as they were busy. She said generally it takes them 7 days to make up a prescription, they may not have stock, they have to check, its winter were among the excuses. While I was waiting there were other people who were also told their medication wasn't ready, come back later. Think they need to either get more staff or get organised. Terrible attitude from the pharmacist. Won't be using them again.Should of read previous reviews before going there
October 2023 by clayton marley
Absolutely appalling place. The service is disgusting. Prescriptions are never ready. They wait until you go to collect and then tell you it will be ready by the next day, this is not good when people need medication. The only reason this business is still open is because it?s a necessity to the village and not everyone can travel to other pharmacies. It?s time they had some competition.
October 2023 by Karen Butler
Very rude staff member served me I totally get they are short staffed but there is absolutely no excuse for lack of empathy and being blatantly rude. Even though I live in Barrow like many other people I know I?m going to start going to other chemists where at least you are treated with politeness and courtesy
August 2023 by Tayla York
If you seriously need a prescription DO NOT use this boots. The staff are ridiculously slow and continuously mess up my repeat prescription which constantly messes with the courses as they can never manage to get the prescription in a timely manor which causes detriment to my well being. DO NOT USE IF YOU TAKE YOUR PRESCRIPTION SERIOUSLY.
July 2023 by Jeanne Pilsbury
The young girl I spoke to over the phone and in person was extremely helpful and polite.
June 2023 by Allie Hughes
Thanks once again to the staff for sorting out issues with my mums prescription
April 2023 by Alan Pinckard
Have recently moved to Barrow on Soar from Sileby. I changed doctors and pharmacists. I cannot get the same service at the Barrow store. There are very few goods on the shelves and my prescription is never ready at the time stated and I have to keep returning. I have mobility issues and have now changed back to the Sileby Boots pharmacy.Have tried to complain to Boots but other than the first time when I was told the Area Manager would call me, this has not been successful the phone rang off on successive occasions.
April 2023 by Alison McMillan
So pleased with the excellent service today in the past have had so many problems but hoping things have turned around . The pharmacy went above and beyond today to enable me to get a prescription from NHS 111 even ensuring I only paid the regular charge for my sons prescription . Really friendly professional service Thankyou I?m hopeful this is the new way of things going forward !!
