January 2024 by Isaac Spencer
Strongly recommend against purchasing this from Curry's Inherent weakness in the hinge mechanism between the main and secondary display for the laptop I bought. Within a week of purchasing and being kept on a desk, the screen had cracked by the right hinge. Not dropped or subject to any impact, and I have seen other users experience the same issue. Sent to ASUS as Curry's recommended, and they approved the repair so I sent it. After receiving they then quoted £700 for the repair, which is how much the laptop cost in the first place. I had to pay £45 just to get the laptop sent back to me without any repair which took over a month. I then took it to the Curry's store in Loughborough to get a repair sorted, where i was told I was a liar by the repair staff at the store and got told I had wasted my time going there, despite Curry's online support reccomending I visit the store. As a student, this was a lot of money to pay for a laptop to receive such a poor quality product to also have such dreadful customer service and additional costs, such as the Curry's 'care and repair' plan which offers no additional support for trying to get any problems sorted. You can clearly hear a problem in the hinge as you open the laptop, yet I was so mis-sold by both ASUS and Curry's. To reiterate, I would stay clear of Curry's and stick to other reputable companies such as Amazon which at least offer some after-sale service. Appauled by the whole experience which has led me to have the whole machine independently repaired, which will no doubt invalidate the inexistent warranty and cost a lot of money.
January 2024 by Harold Clarke
Great shopping experience with everything from phones right up to tv washing machine microwaves hoovers etc
December 2023 by Alan Hasan
Customer service really slow people who work inside they?re not very helpful. They were just standing like a dump I?ll never go there again Just to buy standard TV it take me one hour 35 minutes Just waiting
December 2023 by Lynnette Lathbury
Been with currys for years only to have a freezer defrost on its own with all my christmas food in with an error code tried all forms of contracting currys NO help at all , will not recommend currys and will look elsewhere before buying from currys again currys used to be my favourite shop not now so disappointing and very upsetting
December 2023 by Lynda Beck
The first young man was very helpful when I was trying to pay my buy now pay later account. Of which I did. However I then I noticed another problem on my phone concerning Currys. The next man was not helpful at all. I think I interrupted him having a natter with 2 other employees.
December 2023 by Jackie Stone
Service was brilliant lady that served us was excellent
November 2023 by Ben Taylor
A fairly large shop, but the service is slow and the staff were generally unhelpful
November 2023 by Tel Roberts
Went into curry?s Loughborough looking to purchase a new tv we were served by Alan (17) we found Alan to be very knowledgeable with the TV?s that were of interest to us also asked Alan about other makes as well, and he could answer all of our questions satisfactorily. Purchased a 55 inch LG TVThis is the 3rd tv to be purchased this yearWe find all the staff polite and helpful.Please pass on our thanks to Alan ( if possible)Thanks Mr & Mrs Roberts ( rumoldlad)
October 2023 by Alex Brown
Absolutely shocking service from this store and phone team. We?ve been bounced between store and phone helpline more than 5 times! We?ve been promised a refund, free swap and change of item many times now only to be told we can?t have it because ?it?s not the same Currys?. How can the store and the phone not be the same?!? Outrageously poor?
October 2023 by Roy Wheat
Only wanted a small TV for the kitchen 24" so picked up a LG they had plenty in stock price seemed ok
October 2023 by Ewen Burn
After a look at a new cooker, and great service, I can come back to get it,once there is a delivery in Currys warehouse.
September 2023 by Lindzi Adcock
Very helpful with all queries and with the items I needed. Would recommend them.
September 2023 by Mark Eborall
Mobile (Carphone Warehouse) guy really knew his stuff, no pressure either ?
August 2023 by karen murray
I went in for a new washer and vacuum cleaner the assistant couldn't have been more helpful. He didn't rush me and talked me through everything even offered me a chair. I had the washer delivered and fitted and the old one taken away. The men were quick and efficient even giving me a quick demo. And both my items were cheaper than the same things on the Internet. Well done curry's.
August 2023 by Dean Thomas
All good , no staff on the shop floor at first bought a couple of things from there Tv , washing machine , gentleman that help was very polite all the way through ?
