March 2024 by Missy Scarrlet
The operating hours for customers to collect parcels is fairly appalling.
March 2024 by Kavar Qadr
Really bad service and doesn't have opening time and they dont even listen to u just speaking really bad service
March 2024 by Ewen Burn
Good customer service but I didn't get the package l went for, not the sorting offices fault.sender didn't send tracking details.
February 2024 by Andres Urena
They?ve changed their hours.
February 2024 by Iustina M
Came in to sort out issue with a parcel at around 2pm only to find out the shop hours hadn?t been updated online to the new 8-10am opening hours, only for Steve to appear and absolutely save the day, absolute legend!!
January 2024 by Destiny Okwuosa
The operating times was adjusted barely a week ago online.Yet they still operate 8 - 10am. Why would you update the time when you have yet to start operating at the time updated.
January 2024 by Jacqui
Went to collect undelivered item. It turned out to be a card with counterfeit stamp. PO wanted us to pay £5! We declined as why should we ve penalised for someone else's mistake. Also there's no parking so it is not a convenient place to visit.
January 2024 by Juggy F
Hmm every year Christmas and birthdays I have cards that have been opened before delivery, last year money,contacted the delivery office hmm did not get posted singed for so did not do anything, all I can say is thieves thieves thevies who open private mail, 3rd card in a week opened, applaud with the service and complaints department and the delivery of opened mail robbers thieves dishonest STAFF!!!
November 2023 by Samuel Cave
Awful opening times, especially when most work past 16:00 Hours, and awful service as well, rude staff
October 2023 by JXKETHEGREXT
Good luck getting anything from here if you have a job and life , phones are always ignored and opening hours are ridiculous
August 2023 by Tim Coates
Opening times are dire now. Only 8-10 am most days and no late opening times - so useless if you work vaguely "normal" hours.It used to be 6.30 - 18.00 with one day closing at 20:00
July 2023 by Richard Cleaver
Had my parcel. All good.
June 2023 by Kylie Kristen
Loughborough mail team & the ones who deliver on foot are amazing!Royal Mail is the best delivery system :) we would all vote on them increasing their wages,Especially during this time of weatherRoyal Mail team in Loughborough are the best service!
May 2023 by Janet Miller
Don?t bother to reply to emails.I was left a leaflet with a number on it which means nothing apparently, tracking says my parcel is delivered but I haven?t received it. Delivery office not helpful at all
March 2023 by Edward Robert
Complaining and striking about wages but they work 8-12 on monday and friday ? that s funny , trying to send one package and single gap in my work times are between 12-12:30 but guess what , they already closed. You deserve it
