December 2023 by Cor Blimey
Popped in for some electrical items, nothing what I wanted was in stock, so chose alternatives and joined the queue. I waited.....and waited....and waited, no more staff seemed came to the tills, yet plenty in the background chatting,so got fed up of waiting and went to toolstation, I was sorted virtually instantly, and they were cheaper.
November 2023 by Andrew Bramley
Service was crazy slow. Had already paid and ordered, just needed collecting. Was a Sunday and seemed to be short on staff. Loads people waiting.
November 2023 by jess H
Loads of choice and plenty of stock. A catalogue would be helpful as some of us cannot remember the fancy names of products.
July 2023 by David Lowes
Good friendly service as always by Amey . Thank you for searching for the item for me and getting me on my way so quickly.Good team work and nothing is ever too much trouble.
June 2023 by John
Similar to other reviews service quality has reduce dramatically over the past year. Today I was yelled at by a member of staff behind the counter whilst talking to her manager. This despite being made to wait only to be informed I should have used the screens instead of waiting. If Amy doesn?t think she?s paid enough (as I was clearly told) she should seek employment at another company. Maybe not in a customer facing role.
June 2023 by Si Barsby
Fantastic service!I use the store regularly.Never had a problem.Served by Amie this week, always friendly and helpful, as are all the staff!
June 2023 by Kai Casswell
Used these for years as a tradesman with my plumbfix account. Probably ten years or moreIt?s usually good service but today I was ignored for not signing in to click and collect and then patronised by one staff member.I?ve never signed in before on arrival and I always just give my order number to a staff member for them to collect my order. And it has always worked fineToday It was lunchtime on a Sunday and very quiet. Someone who arrived after me was even served first even though I had been standing at the counter for five minutes waiting.Finally i was ?loudly instructed? that I should have signed in and then he would collect my order - otherwise he will ignore me. He then proceeded to take my order number and fetch the order without me signing in anyway.
June 2023 by Joe Hind
VERY POOR SERVICE. I'd spend your money elsewhere.
June 2023 by Stacey Wykes
Friendly staff very helpful
April 2023 by DANIEL WARD
Really slow poor service. Loads of people can be seen in the back but not serving customers.
February 2023 by Steve Johnson
Staff simply the best
December 2022 by Olive Kwong
Good price! Fast services!
December 2022 by Dawn Porter
Friendly staff. No issues here
October 2022 by Jozef Michalski
Mitchel on trade. Absolute legend. Always so helpful.
April 2022 by Adam Sellears
As always friendly staff and prompt service.
