Incredibly rude staff, who backtrack when they're in the wrong. Also extremely condescending. Was thinking of switching to Vodafone for a new phone contract, but I'll never use them after the experience I had.
June 2023
Went to the Vodafone Loughborough store to sort a problem out with my phone and was served by Bhav the store manager and he was very helpful. Managed to get a better Sim Only deal then what I had before. Very professional and easy to deal with and will be visiting back when broadband ends with my current provider so I can... read full comment
June 2023
The service I received from this location was extremely poor. The service manager is the worst service personnel I have ever encountered in my whole life. He's very rude, arrogant and highly unprofessional. I had an issue with excess charges, he complicated it further with his unruly behaviour. He has this terrible idea... read full comment
Visit us in 1 Market St Loughborough and browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme. You can benefit from our flexible EVO plans and you could save up to £380 a year by moving your family’s broadband and phone plans to us through Vodafone Together.
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