March 2024 by Neill McClarence
Mak?s service was excellent and very helpful
March 2024 by Paul Currie
Really great service and very knowledgeable assistance from Mak
March 2024 by Emma Cordery
David was very helpful, knows his products and would highly recommend. Thank you
March 2024 by david bailey
Mrs Green Great service today thank you
February 2024 by sophie beaty
Very good customer service and beginner friendly advice , will definitely purchase from here due to good prices and helpful staff , the man that helped us was even on his day off and gave real and honest advice
February 2024 by Michael Webster
Had a great experience at the carpetright store. David the manager was extremely helpful and guided me with expertiseWould recommend for professional and friendly service
February 2024 by Ryan Donovan
Helpful, friendly & efficient staff with good knowledge of the products they sell A*
February 2024 by David Morgan
David was very helpful to answering all my questions about getting a new carpet. Not bought a new one for along time and he went patiently through the process. Just got to decide which one to go with.
February 2024 by Sophie P
David was really helpful and gave us some great tips! Would highly recommend!
February 2024 by Martin Gilmore
A+ Excellent help and customer care today from the Market Harborough team (Branch 0093). I met a new and very friendly team member, who introduced me to the Manager Designate, Rafael. Raf went the extra mile in helping out with an old but outstanding order, arising from extreme delays of an ongoing and difficult insurance claim with another company. Today my faith in truly ?putting the customer first? was renewed. Carpetright Market Harborough?s team is highly recommended and I will certainly be returning for our flooring upgrades.
February 2024 by Lucy Briggs
I went to Carpetright today to get some carpet for my daughters bedroom, Christian was very helpful and took the time to go over all the samples with me to make sure i had what i wanted. He made me feel very at ease and wast your typical pushy salesman. Gave me a great deal too. Will definitely go back in the future for more carpet.
December 2023 by rob-o- bot
Lovely fast service did not take long and Ed was very polite, efficient, knowledgeable and informative!
December 2023 by Vincent Sparrow
Very helpful staff, had exactly what i was looking for.
December 2023 by Lucy Scallan
We went into Carpet Right today to choose a carpet with our two young children in tow. Alfie was absolutely brilliant at entertaining them, printing off Christmas themed colouring in sheets and gathering all the highlighters then sitting with them and colouring with them whilst we worked it all out with a colleague - totally above and beyond but made our lives so much easier and the kids had a ball! Thanks so much Alfie
December 2023 by Jonathan Freeman
Substandard fitters used by CarpetrightWe ordered our carpet from Carpetright Market Harborough earlier this year and all was well until the fitting day.Incorrectly, we assumed the carpet fitters Carpetright recommend and used are reputable and good at their jobs!The fitter arrived on the day all flustered telling us about his woes which wasn't a good start.After a few weeks we noticed several edges of the carpet had come away from the gripper so we contacted the store and they said they would send back the original fitter. He never turned up on two separate dates. After we complained and asked for another fitter, we were told that the carpet was cut short. We have ended up having to get the carpet stapled down! Carpetright have now told us that our contract for the fitting is with the fitter and if we wish to pursue this any further then we need to make a claim through the small claims court! We had contacted the fitter beforehand by email and he hasn't responded and this was two weeks ago.We are now faced with having to spend more money making a claim through the courts.Totally appalled that Carpetright use such cowboys and wash their hands of any fitting issues. All they offered us was a £80 goodwill payment.Not once has anyone from the local store, including the manager called to apologise. Total bandits.IN RESPONSE TO YOUR REPLY DEAN.We have already emailed customer service. It's them who told us we have to make a claim through the courts. The store in Market Harborough haven't even been in touch!WE HAVE NOW SENT A COPY OF OUR EMAIL ASKING FOR A REFUND TO THE FITTER BY ROYAL MAIL SPECIAL DELIVERY WHICH HAS BEEN SIGNED FOR AND IT'S BEEN THREE DAYS NOW WITH NO CONTACT FROM THE FITTER. WE CAN'T BELIEVE WHY NOBODY HAS CONTACTED US. NEITHER THE FITTER IS BOTEHRED AND NOBODY FROM CARPET RIGHT HAS BEEN BACK IN TOUCH EITHER. IT'S APPALLING, ESPECIALLY AFTER SPENDING NEARLY £1000!