January 2024 by Boo Nails
Nice staff. It?s annoying all the extra products etc but.. not that it?s staffs fault, so thank you guys. Especially Hitesh
December 2023 by Isaac McKenzie
Fantastic service, the store smells amazing they have a fantastic fragrance which you notice right away and it excites the sense. The visuals are fantastic also they truly take pride in the astetic and really helps sell the dream. We looked around without hindrance and at leisure. We found a sofa we would like and alerted a member of staff. The staff member was very informative gave a soft selling approach to the extra and took time to interact with us in a manner which was reassuring for a big purchase. Great experience.Thank you.
December 2023 by Chris Watkins
Very friendly and helpful staff with lots of choice of sofas to choose from.
November 2023 by Sandra Carty
Nice sofas but didn't find what I needed.
November 2023 by Sagar Jogia
When they want to sell you furniture they sell you the dream. Make you take out the 5 year guarantee aswell, its not even been 3 years and the leather is cracking and wearing out, I called guardsman they don't want to fix it and they sent me to DFS, I was told there not to worry they will book a service engineer, after 3 weeks some Steve shows up fobbing me back to guardsman.Don't buy from these thife's who just want to take the money and no after care.
November 2023 by Adam Hubbard
Online site is good and we got to a point but it was great to visit the store at Fosse to try out the sofa. Our mutt, Barney was allowed in with us and Marianna helped us with finer details and supplied a decent coffee, thank you!
October 2023 by Robert Anderson
Friendly and helpful staff who did not hover around you while you were browsing. Once we had decided on the furniture required the salesman made the rest of the experience quick, concise and easy.
August 2023 by Peter Gibson
A great choice of furniture and friendly, helpful staff who were not pushy.
August 2023 by Sharda Vadher
Very happy with my sofas...so much so, I brought an single seater to add to my collection, wonderful service as always and cosy lovely sofas...I'm a happy lady. Thank you guys x
July 2023 by Nishad Dabba
We ordered sofa?s from the store paid in full in may 2023 were told the sofa?s will arrive 1st July 2023 never received them having to chase after them see where they are salesman not keeping us informed !!
June 2023 by Phil Thew
Friendly helpful staff. A wide range of sofas to consider and try for comfort. I found the one I was looking for as well as a couple of similar alternatives. They had three pieces of the range I was looking for including the footrest I am interested in and all three material choices on show. The colour and fabric samples were on display where I could easily find them.The sofa I am interested was one of the few not reduced and though its still a fair price, I am hoping for a bit of luck on the upcoming bank holiday that might see me snap up a bargain.
May 2023 by Brett Scouse
Having waited 2 months for my sofa I was absolutely gutted when it arrived Saturday with a torn dust cover underneath which apparently was damaged in transit but delivery guys denied all knowledge of it. They then reattached the wooden feet which they put on all crooked it was like watching the chuckle brothers at work then off they went. I then went to the store immediately to complain which I have to say the staff were brilliant very understanding and thoughtful to my complaint. The manager couldn't have been more helpful he said he would get it fixed monday. Monday came and Sofa was repaired that evening by a very nice young lady. It is now perfect. My advice to anyone is watch them unwrap the sofa and photograph any marks or tears .don't bother with head office they are a joke and about as useless as a wet tissue go to the store they are extremely helpful. Thank you again to the manager and the staff at the Leicester store .
May 2023 by Ram B
Must be the worst company in Britain.Half my sofa delivery arrived and 2 weeks and 15 calls later, I am still waiting for a call back to resolve this.I visited the store who asked for 24 hours to resolve, days later - nothing!Just avoid this company, soend your money elsewhere as the service at DFS is beyond despicable.
April 2023 by Avni Sondagar
Friendly staff, not pushy when it comes to sale. Professional and good choice of designs, fabrics and finance options.
April 2023 by Ram Bhojani
Must be the worst company in Britain.Half my sofa delivery arrived and 2 weeks and 15 calls later, I am still waiting for a call back to resolve this.I visited the store who asked for 24 hours to resolve, days later - nothing!Just avoid this company, soend your money elsewhere as the service at DFS is beyond despicable.
