November 2023 by Rikesh Patel
quick, easy and friendly service to renew driving licence
November 2023 by Maz Aveli Telly
Roma was absolutely fantastic. Thank you for such a lovely service
October 2023 by Hamza Sacranie
Tanny and Zaid are an absolute asset to this post office, fantastic service and very helpful.Thank you guys for dealing with all my parcels professionally and with care.See you soon
October 2023 by Ronnie D
Awful service! Tanni who served me was incredibly rude, too lazy to get off her chair to get my parcel and said to come back as it?s not arrived when I could see it right there, eventually the man got it for me, she needs to be fired.
September 2023 by Krzysztof Jaskowiec
Great Post office and Premier expressshop. Open early, even on Sunday. Always using this place for Vehicle Tax, paying bills and other general post office stuff. The gentleman behind the counter is so helpful and friendly and very willing to help. It's highly recommended place to get post office things done. Will definitely continue to come back.
September 2023 by C. C. (Cee)
Post Office has registered services you can look online. This branch refuses services that they are registered to do. Staff are exceptionally rude, abrupt and unprofessional!!!
September 2023 by Helen Cheers
Really helpful and friendly service.. I?ve been in twice this week on crutches and the gentleman was so helpful ?? thank you
July 2023 by Mahomed Fazlanie
Great service, staff are always welcoming.
June 2023 by Laura Chapman
The staff who work there need firing, and replaced by people who actually want a job in customer service. Rude, nasty, unhelpful. Said they 'don't do RM tracked 24.' I paid after online for £3.30, all they had to do was tell me to show the QR code; instead they were trying to overcharge me. States everywhere they close at 6, but it's 5.30. Told another customer to leave the line, not even 5.29. Blonde larger lady in particular speaks to customers as if they are something on her shoe. Just leave if you despise people and your job that much! So unprofessional and clueless. Will escalate to Head Office, and use my friendly Queens Road branch in future.
June 2023 by Richard Parker
The Post Office site says this place is open until 6pm, on arrival I was told it's 5:30. More than a little frustrating when you've walked half a mile with a 12kg parcel. And I was met with an attitude of "it's not my job/problem" from the staff
June 2023 by R B
The worst customer service I have ever received staff may as well not be there that's how useful they are avoid and just go to rosemead post office around the corner.
May 2023 by Levente Kovács
The reason why I gave 1 star, becasue the system doesn't let me to give a massive Zero!The workers behavior are absolutely terrible! To be honest better to go to Wigston post office and dont let them to frustrate you because how they doing they job thats a bad joke! Next time I ll chose the Wigston post office or a different company for a small parcell, because the royalmail one of the most expensive sollution anyway!!
April 2023 by Sofia-Maria Aslanidou
Worst post office branch ever!!! The Indian women are very rude without good knowledge to assist you. Always rude and chatty between them. Can?t believe they?re still there after so many years with such a bad reputation in our neighbourhood. There are an embarrassment!
April 2023 by Hassan Lakdawala
The worst service ive ever experienced. No customer service skills at all. Avoid
April 2023 by Ryan Huggins
Absolutely shocking service from a Royal Mail representative. Absolutely zero communication or people skills - I was told to be quiet whilst trying to engage in basic polite conversation with a lady handling my documents and this was just the tip of the iceberg. I will be escalating a case to the customer resolution team to investigate, hopefully training will be provided to deter future incidents and reduce complaints/ bad feedback. One main attribute in business, is customer retention and this particular branch is most certainly oblivious to this factor. I will deter my friends and family from visiting this post office. I am very well in tune with my local community, so I will be posting bad feedback on other platforms. Avoid at all costs.