January 2024 by Myrtle Walter
Spacious, accessible by mobility scooter. Wide aisles, nice and warm. Friendly staff. Very efficient hearing centre with audiologist. Wide selection of goods
December 2023 by Billy Kilbon
Visited the store. Couldn't find the products I was looking for. I asked a young guy working there with the name badge Thomas and was super helpful and polite. Straight to all the products I needed. Great store knowledge and a very pleasant chat whilst taking me round the store.
December 2023 by Sarah Carpenter
Badly staffed, twice I've been in now & you have to queue at the main pharmacy counter to buy over the counter medication. Always a really, really long queue for prescriptions. Never anyone around to speak to about anything!
October 2023 by Vidmante Ko
Had to visit Boots today. I was surprised by the friendly service of the staff. Thank you very much. I am happy with the purchased goods - 3/2, cream 10% discount and gift - a candle.With respect,
October 2023 by Christine Nxumalo
The location is easily accessible, the shop offers a variety of products and staff are very friendly and polite. The shop is clean and tidy. It is advisable to get yourself their boots card so that you can get benefits such as points and discount.
October 2023 by Raymond Singleton-McGuire
If you have an issue. Dont bother phoning as no one answers the phone and their system cuts you off without being able to leave a message. Disappointing customer service.
October 2023 by jackie woods
Love boots for the soap and glory range
September 2023 by Alice Latty
Staff always helpful, cheerful and knowledgeable. Pleasant tidy clean store. We really enjoy treating ourselves to a lunchtime meal deal. My favourite is a satay, a prawn sandwich with Lipton lemon ice tea
September 2023 by Mark Hallas
Very helpful in all departments
September 2023 by Bus Sar
Does anyone ever answer the phone in the pharmacy??!!??!
August 2023 by Sue Scarboro
I visit boots regular to pick my prescriptions . Staff always helpful
August 2023 by Michelle Greensmith
Love boots, always find what I need and staff are always on hand to help.
August 2023 by catherine newman
Fare too expensive much prefer savers
July 2023 by ????? ?????
Not a very good store. I used to shop there often and they have a great selection. But yesterday, June 21, I ran into a case, a security guard named David accused me of disturbing the order and mistreating the goods, made me pay for the goods in the amount of 49 pounds, constantly threatening that he would call the police, and that the police would listen to me will not, but listen to him. At the same time, neither the video nor the photo of my violation was shown to me, and all attempts to prove my innocence were not accepted. Then I asked to invite a manager or administrator, to which the guard refused that this did not concern them. After that, I left the store and went straight to the police post, but they also refused to help me, saying that this was the store's internal security policy, and they had no right to interfere there. Through the store's online website, I wrote a complaint about exceeding my authority by the store's security guard. But even then the management of the store did not solve the problem in any way, but constantly only wrote back that there were no violations. I wrote that the store is constantly seeing video surveillance, and they can view the recording. But my appeals were left in vain. Outcome. I do not recommend visiting this store unless you want to face unfair and wrongful accusations, especially if you are a guest in Boston. Store located.
July 2023 by Ash Brumby
Great shop, lots of choice. But sometime hard to help from staff in beauty department