December 2023 by Sophie Littlewood
Visited this restaurant on my own, and Ade was an absolute diamond; an asset to your team!Not only did he ensure I was well catered to, he took the time to talk to me when he had spare time. He always had an infectious smile and a real positive attitude!The food was wonderful and came within 30 minutes,Thanks to all team who made my visit so special.
December 2023 by Dee Pickering
Christmas Day dinner Expensive for what we got. Prawn cocktail more lettuce than prawns n hardly any sauce. Then queued for xmas lunch carvery. Long queue. Food cold. Waited along while for deserts. Very disappointed just like a Sunday carvery Kyle the waiter was the best polite chatty n very helpful he made it for our little group. Lots of people complaining.
December 2023 by mark morris
CHRISTMAS DAYWe go here quite a lot. We thought we were safe to book for this special day, how wrong we were!Arrived at 2.30pm for a 2.45pm booking - queued along with many others and was finally seated at 3.20pm!Starter for both was pate - we have had better from Lidl - with onion chutney, this was very sweet. Came with a soggy slice of toast. Asked for butter, got told no it doesn?t come with butter. Horrible.Carvery was stingy and stodgy. Only 3 small pieces of meat. Beef way overcooked. Only difference from usual was the addition of sprouts. Watery gravy which splashed rather than coated the food.PIG WITH NO BLANKET - Just the one mind!Puddings were variable. Mine was sherry trifle sundae, this was ok, but no water or sprinkles. My companion had Black Forest Sundae, which had very little taste and no real evidence of any black cherries. We waited over 30 mins!If you are planning to go tomorrow, we are thinking of you - seriously. Hope you have a better experience than us!This wasn?t worth well OVER £50 EACH plus drinksThe waiting times are ridiculous.The Staff work hard but it was clearly over booked today. We will be complaining to Head Office, our Christmas was spoilt.Not worth the money and stressful.
December 2023 by Linda Hodgson
40 minutes from ordering to service for food but in fact not that long. Many staff worked here for a long while. Young girl behind bar not up to much. Had voucher on phone but no internet so ordered off 2 for £11.49 menu. Ordered 2 x zero lagers. She opened bottles then when I said what about glasses said "most people drink it out of the bottle". I said we would not. We were two70 yr old ladies. She seemed very surprised and reluctantly provided glasses but no tray. She needs some training. Only complaint with food is the dreadful lettuce they use. Tough thick dark green leaves, absolutely awful. Otherwise Lasagne tasty and very hot.Parking: Always plenty of free parking
December 2023 by Irene Edwards
Very long delays which affected my husbands medical condition,40 minute delay for starter to come food Acceptable then further delay of 50 minutes before main course arrived food had been hanging around for some time because eggs were rock hard other food was luke was & steak on christmas menu was in inedible & other steak which should have been well done was red in the middle , complaint to duty manager who resulted the matter. A totally different experience compared to skegness last night were we stayed at premier inn ..
December 2023 by Vulcan Hotel Reviews
Never seen such shambolic staff! Arrived in the afternoon and wanted to sit near TV to watch the Rugby. The only table free was filthy with plates with half eaten food on and mugs and glasses on it. We ordered drinks at the bar and asked the barman if he could get the table cleared 'yes no problem'. 10 minutes later still not cleared. I asked again and was told 'were busy we'll get to it'. He told a member of staff again to clear it. 20 minutes later still not cleared....so I did it myself as we wanted to order meals! Half an hour and the barman turned up to clean our table....I explained the I'd had to do it myself....he just grunted and went. The next table overheard we were ordering food and said theirs took over an hour to come and it was cold....so reluctantly we ordered. And yes...long delivery and cold and pretty poor quality tbf.Our evening meal wasn't much better. One of our reviewers complained as his was cold, but the staff just didnt seem at all interested.Next morning we hoped breakfast wouldn't be as bad as it was a straight forward 'buffet'. We were in the toast queue when a woman member of staff pushed by us to refill the 'bread baskets' by hand...this concerned us as we'd just seen her in a cupboard putting sugar, butter, knapkins etc out and wiping the sides down with a mucky cloth at the breakfast bar/coffee bar.....without washing her hands inbetween time! Then she's handling bread that's going in peoples mouths, Disgusting!Breakfast was the best meal we had, even though a lot of stuff had gone and we had to wait in the queue waiting for the buffet to be refilled. Then to top it off the coffee machine broke and poured steam out everywhere.Overall pretty dire....Not a place we'd recommend.Wheelchair access is a bit tricky, and if your on a mobility scooter youve no chance.4/10...and only because the beer was cheap.Wheelchair accessibility: Quite difficult especially if your on your own. The doors open the wrong way.
December 2023 by Clare Crowley
Very busy place, would recommend booking a table. Still have to queue quite a while though at the bar to place orders for food and just a drink. Food was average, not hot, just warm. One steak was really fatty and overcooked but not worth sending back to wait even longer whilst everyone else ate.
December 2023 by Shamina Martin
We go here often as it's local. Very pleasant staff and we always enjoy the food. It's not so good food wise when attending as a large party in my experience but I'd recommend it for a meal out or drinks for smaller groups.
December 2023 by Lesley Reeson
Went there last night. As a large party we booked and pre ordered our food knowing it's a busy time of the year. Arrived at 6pm and said we were all here and had pre ordered. After 45 minutes we enquired and again at an hour. An hour and 30 minutes later and after telling them I was about to order pizza and kebabs to be delivered our starters arrived. Then another 30 minute wait for mains and finally after another 30 minutes desserts. 3 hours for 3 courses. Absolutely shocking and clearly pre ordering doesn't help either. Food was alright when it finally arrived but shan't be visiting again for an evening meal. We weren't the only ones to suffer the plight of long delays and no one knowing what was going on, so dread to think how much money they lost for having to satisfy disgruntled customers.
December 2023 by lisa mapstone
After waiting just over 45 mins for our food I decided to chase our order up I was then told there was a 35 mins waiting time but I had already told the lady I had been waiting over 45 mins. She then took my receipt and was told that they had just started my order and would be with us shortly. I then told the lady that it total I would be waiting 1 hr and 20 mins for my order and that I could have free drinks. I said I want to speak to the manager who then offered us free deserts. Ok I was partially ok with that our table was booked for 6.30 by the time we got our meal it was 7.50 which was very nice, then a lady came over to take our desert order after 20 mins or so of finishing our meal. We gave the order and then waited another 30 mins for our deserts. By the time we received our desert it was 8.45. Not that this review is going to change anything but at least people who read this should avoid this place unless they are prepared to wait 3 to 4 hrs until they finish their meals. The manager also needs to keep an eye on their staff.
December 2023 by Sadie Ralph
Staff very pleasant. Food good value but whole place needs a revamp. Looks tatty and tired. Carpet and upholstery needs good clean.
December 2023 by Martin Sharpe
This place has really gone downhill. Two meals for £9.49 is now £11.49. This would normally be understandable but now they've removed salad from the meals ! Also the food is,at best, lukewarm !Stay away.
November 2023 by sarah leppington
Amazing food was lovely big portions friendly staff and very clean pub. Kids meal was nice sized portion and the katsu curry was delicious.
November 2023 by ley bamford
Food was really good, although requested no peas with my meal upon order and then asked for a member of staff to double check that the order says no peas, still came with peas, they happily gave me a clean plate, i ordered a mix grill with the upgraded stake to 8oz cooked rare but burning one side and not even showing the other side the grill was funny, but i did not complain as the steak was still nice, staff are friendly and happy to help
November 2023 by Mark UK
Lovely helpful staff and good food, no spoons or coffee machine available, very busy and so tables not cleared quickly. A few items on menu not available including pancakes. Would still revisit as remained a good deal.
