November 2023 by martie woodhouse
I am a disabled wheelchair user and needed to renew my driving license at a participating post office. Although it claimed to have 'easy wheelchair access', this wasn't reflected in the behavior of the staff. When I arrived, there were two open cashiers serving customers, and no one else was waiting. Instead of trying to navigate around the roped queuing system, I waited next to one of the windows. However, I was chastised by the cashier for not using the designated queue system.Next, I needed to have my photograph taken in front of a white background. The cashier approached me and asked if I could stand up for the picture. Despite the difficulty, I managed to stand up, but the cashier's first attempt at taking the picture was unsuccessful, so it had to be retaken. By this time, several people had started queuing, and I felt humiliated as I struggled to stand and then return to my wheelchair. The incident caused me pain for the rest of the day and throughout the night.After having my picture taken, I encountered more difficulties. The counter was high, making it challenging for me to read the tablet the cashier was holding up, and when she posted it through the partition, I struggled to reach it. Luckily, I had someone accompanying me who could assist.It is essential for the staff to understand that 'easy wheelchair access' involves more than just a step-free entrance.
October 2022 by Myrtle Walter
Counter staff very helphul when i collected parcel, i have mobility problem
July 2022 by june critchley
I went to get my passport renewed 2 mwembers of staff were very helpful and polite thank you for all your help
December 2021 by Tony Lane
Very helpful staff
September 2021 by Hanna William
Wendy her name she was rude not nice witch customer!
July 2021 by Greta Gelzinyte
Coming here very regularly, the business that I work for uses this post office, and its convenient to come here as its next to our business.The cashier that works there really needs to work on her customer skills, she has really poor attitude towards the customers.She is also very rude and disrespectful.
July 2021 by Mark West
Excellent service, especially through lockdown, keep up the good work ?
July 2021 by Gazza 29
Customer Service could be better.
July 2021 by Florentina Dragomir
(Translated by Google) Super(Original)Super
February 2021 by TonyD-448
I paid for postage at the royal mail site, printed the address & customs form provided on there & stuck them on the parcel. They wouldn't accept it they said it's the wrong customs form which I found hard to believe. The woman has always had a problem with me in there she should get the sack. Besides the tiny stick on forms they give you at the PO are too small for me to read. I am partialy sighted & also glasses steam up while wearing a mask so couldn't fill it in. I then went to the main Post office & they accepted the parcel no problem
September 2020 by ed skv
The rude and boorish behavior of a mail employee in this office.21/11/2019At about 4 pm, they did not give me my parcel. Although I had my driver?s license with me.
October 2019 by TimW-125
Terrible attitude from staff. 2 weeks running I was told there was nobody available to renew my licence.
April 2019 by Jeremy Bateman
Pleasant service, although as at all post offices, queues form at busy times.
August 2018 by Ken Mcintosh
Helpful staff
