February 2024 by David Roberts
Very good
January 2024 by Andrian Milchev
Don?t use this company!I send a parcel on 11 of December 2023, to Eastern Europe still not delivered and there is no information about my package at all, supposed to be delivered between 3-6 working days but still nothing?. Thanks Royal Mail worsts company ever!!!AVOID THEM AT ALL COSTS !!!
January 2024 by Craig Sansam
Lost my parcel after attempting to deliver it twice (not on the day I arranged re-delivery for), phoned customer services and waited over 90 minutes to speak to someone, only to be told they'll need to open an investigation and I'll hear back in a couple of weeks.
December 2023 by Pov
Absolutely disgusting service from the main desk, sat on the phone for an hour in the morning because no one could pick up the phone and tell me I won?t be able to collect my parcel. Man at the front desk gave me such an attitude as well. Giving 1 star because I can?t give -5
December 2023 by laney gray
So rubbish no tracking information other than the fact that they've had my package since 6am and still not delivered it to me 6 hours later when they've now closed even though I live around the corner
November 2023 by maria potts
Nice staff helping public .
November 2023 by Thomas Haywood
Not open past 10am on a Wednesday. Poor, how are working people able to post package.
November 2023 by David Roome
Absolute waste of time.Every time I have to deal with royal mail they screw me over.Tried to deliver to my property twice.I was in both times, two cars on the drive.Driver didn't even bother to knock. Just got out the van with the red ticket.Never knocked. Never thought to himself, "Two cars, must be someone in."I watched him drive away both times from my door.Put in a complaint. Well aware nothing will be resolved.Went to the depot today with my card to pickup my package that the incompetent driver couldn't bother to deliver. Only to find out they close at 10!!! Everywhere else states 12.Again. Absolute waste of time.
November 2023 by Sarah Howard
What is going on at this delivery office?, I had two hospital appoints letters sent three weeks ago and stil not arrived, had an important parcel sent next day and not arrived three days later ? !
November 2023 by Richy Furnace
Update your office opening times! And stop wasting people's time
October 2023 by Ed Bell
Very poor or no service late Sept/Oct 2023. "Simplicity must be avoided at all costs".Full attendance on strike days.Sending the British public to other services for deliveries is not good for the future.
September 2023 by Beverley Wilson
Absolute waste of time!! Think your website needs updating?? joke!!!
August 2023 by Kastis Sline
the parking lot for clients is always occupied by postal workers in cars. Working hours change according to their needs.
July 2023 by Elizabeth Marshall
Your website states different opening times to your office door, 3 failed attempts now to collect parcels. Not helpful when your at work yourself
July 2023 by Charlie Wood
Lousy service as usual from Roal mail. Use better alternatives like DPD for all your parcels