March 2024 by Colin Saunders
Tried to ring them this morning, 15 minute wait listening to recorded messages then line is cut off. Crap.
December 2023 by Paul Wigglesworth
Wish I?d stuck to Specsavers. Spent £400 on a pair of Barbour glasses and had nothing but trouble with them first the arms became loose, then the plastic bits that go over the ears are and still loose as the guys made a feeble attempt to fix them. Now the frames coming away from the lense. I went to the store to be told that a new frame will have to be sent from the head office. This was over a month ago. In the meantime I?m stuck with broken glasses, they was supposed to ring me but ive heard nothing. At least I?ve still got my trusty Specsavers glasses to fall back onto. Wish I could just get my money back.
November 2023 by GALE KENDALL
Very professional experience.All staff where very thorough in their explaining.
November 2023 by Susan Bennett
There was bothing wrong with my visit but it wasnt the best ive had there
October 2023 by Mick Markham
Very friendly staff first class service.
October 2023 by sandra lord
Very satisfied with appointment answered all my questions wouldn't hesitate to visit again
September 2023 by Janet Stone
Great customer service from Lindsey an asset to your company. Thankyou
August 2023 by Emma Newman
Fast, efficient, affordable. All members of the team so good at their jobs
June 2023 by Steven Ward
Will not use again,charged me £70 for using my old frames. Been with them for approx 14 years. I made a complaint they said the would deal with my complaint and get back to me, NOT HEARD back from them
June 2023 by Steve Preston
I was treat with respect. And the lady that dealt with me was outstanding. It is a shame that all staff are not the same vision express grimsby. I will always use the cleethorpes tesco vision express
May 2023 by Julie Tear
Fantastic service as always from this great team.Had an in-depth eyesight test with a lovely locum. (Sorry can't remember his name)He noticed some changes in my sight, gave me very good advice and referred me to the Eye clinic for further investigation.As my prescription had changed, one of the assistants Martin, took his time helping me to find exactly the frames that suited me.Measured for varifocals and explained how long they would take and my purchase options.I have just been in to collect them.Fitted and checked by the lovely Lindsey.They are perfect!Such a helpful friendly team.Thank you all.
May 2023 by Beckii Thompson
Highly recommend! Amazing staff friendly, welcoming, patient! Deb is a star my daughter maisie was desperate for a eye test and new glasses as her old ones have broke! She got me in at last minute with no hesitation. Lindsey was funny, professional and so patient with maisie trying to pick a new pair of glasses ( checking out her selfie poses with her new glasses ?) the 2 ladies that did the eye tests was amazing sorry didnt catch your names thankyou for not rushing maisie and being patient. The eye tests you did was professional and not rushed! Overall from the minute we got there to leaving both myself and my daughter was happy, comfortable and felt relaxed! Great bunch, great team 100% returning and cant wait. Thankyou to you all ?
March 2023 by Patricia Hargreaves
The service I got was excellent all staff were helpful and cheerfull and couldn't do enough for me.they diagnosed a defect in my eye in half an hour and a cted quickly on it. Thankyou.
March 2023 by Ian Robinson
Had a query with my glasses today (Friday 24/2/23). I would like to recognise the optician himself. A VERY polite guy who was absolutely meticulous in sorting my issue. Couldn't have wished for anyone better. Sadly can't remember his name but I certainly WON'T forget the fantastic service I was given.A shout out too to Laura (the branch manager) and her staff who were also (as usual) very kind.A very satisfied customer.
February 2023 by elaine firth
Excellent service very thorough eye test, reception explained all procedures optician was patient,kind and explained all the test results.I was given time to select my new glasses , she explained the covid procedures and then fitted and prepared my glasses for the lenses.An altogether very good experience, given fitting appointment and collection date .I would not hesitate to recommend your services to friends and family. And as a pensioner the range of styles and prices are very good .Thank you
