May 2024 by Emily A
We had a very nice meal and we found it very good value. The food was fresh and hot and we had no issues with anything we ordered. The food came how we wanted it- for example without onions. The restaurant was nice and staff were attentive. We would eat here again.
January 2024 by Rachel Hardwick
I don't know how restaurants can put out food so bad and still stay in business. Every item of food we had was clearly from a packet or jar and even egg fried rice was identical to the microwave rice you get in a packet.My prawns with pineapple turned up as sweet and sour, the sauce the same sickly red goo, from a supermarket jar and the prawns very clearly from a precooked supermaket packet. I say this because asian supermarkets are home to some of the most amazing invredients, including delicous large frozen prawns that are far superior to the ones we get in supermarkets. These were not those wonderful prawns. My husband, the same, overly goopy sweet plum sauce covered an over cooked piece of duck and called a hotpot.The prawn crackers had a strange taste to them, like when an oven hasn't been cleaned for years. The sesame prawn toast actually had no prawn in it, we lifted up the sesame layer and none, at all, it just had a faint prawn taste but no actual prawn.The decor was so dated its untrue, but we would forgive that if the food was good. We sat at a table for 4 that was cramped and extremely uncomfortable.Service was OK. Noone bothered to check whether the food was OK, which says a lot.I was actually worried about food poisoning after the funny tasting prawn crackers but fortunately we are OK.
January 2024 by Office Office
I?ve Been to the restaurant for a meal with my daughter this evening. I was a little concerned about previous reviews that I?d read on here, most of which seemed inaccurate (I suppose that?s the issue with online reviews, some people would rather say when asked that everything is fine and then go home and write a negative review, if they simply stated the problem and say something whilst at the restaurant I?m sure it could easily be rectified)Overall it was Very pleasant experience with friendly staff, And decent food. I had a little bit of a wait for food but that was to be expected on Christmas Eve without a prior booking, I will definitely be going back again. Thank you, Tommy
January 2024 by E
Not the best experience at Hop Sing. From start to finish the service wasn?t very good. The waitresses didn?t really know what was going on and asked us if we wanted desserts before our main course even came out. Price wise it?s quite expensive; and that?s before the service charge they slam on. The food itself was good; but I?ve had much better in my time. Overall very underwhelming. 3/5
January 2024 by mirielle morley
Had a table for 6, turned up at the restaurant & the table wasn't even ready, after they rang me four times in the day to make sure we were coming.Food well a set meal for 6, very expensive, we were given one medium size bowl of prawn crackers, so we paid extra for more. The duck & pancake starter was cold, had to ask for cutlery & plates through out the meal. There certainly was not enough food for six people, one of the main dishes was burnt. We had to pass the plates down, clear up & they had the cheek to put a service charge on the bill. The staff didn't have a clue, plus paid extra for a desert, not impressed, asked to have the service charge taken off the bill. This meal was for my dad's birthday, will not be returning & will not recormend to anyone.
January 2024 by Carly Haddock
Nice place. Was cold . Food and drinks are
January 2024 by PathfinderDragon
Worst customer service in my life. Now I'm being called non stop from the business owner harrasing me. Ordered a take away though Uber and was waiting for it to be delivered. Chose the A1 menu for one and some ribs. Gave them a call saying I ordered BBQ Ribs, but I would like to have them without it. All good here. 45 min later my order was delivered and I started to eat. Opened the chicken chop suey - not for me. Most watery, sweetest sugary dish that I ever had. 4 pieces of chicken in a whole container, 6 at max. Open the ribs, all good here. Chicken balls full of dough, barely any chicken, and very soggy. Looking for my rice, nowhere to be found. I was missing the rice and the rolls. I got in contact with Uber, and they refunded me part of the order. Next day I started to get calls from the shop owner asking me why did I asked them for a refund... I have explained that I was missing items and they told me that I should have called them and they could have send their driver back. I replied: I have ordered trough Uber so they could deal with it. Not my fault you didn't check the order before packing it. Mistakes happen. Take it to them. Then all the swearing started. I hanged up and now I'm being called non stop with threats and swearing. Worst experience ever! I would definitely not give them another chance.
January 2024 by Grahamhamm
Fantastic food can't fault it, staff brilliant, friendly, attentive best food experience in Grantham
December 2023 by Robert M
Poorly organised, poor value for money, small portions, overcooked food. Boole to go in last Saturday night, bear in mind thry rang us 4 times to confirm we were going, whrn we arrived they looked shocked to see us and had to cobble togethor a table for 6 people. 1 bowl of prawn crackers arrived for 6 people, this set the tone for the rest of the meal. Pathetic portion sizes for all courses. We ordered desserts for all courses, mainly ice cream based, arrived as hard as nails you could barely get your spoon through them. At the end of the meal they had the audacity to add a 10% service charge. Forgive me if I'm wrong but isn't service, part of a meal, not an extra. If it had been a good experience needless to say we would have tipped appropriately. A poor finish to an overall poor experience, particularly so as it was an 80th birthday celebration.
November 2023 by Rebecca C
Worse Chinese we?ve ever had, rice under cooked taste of citrus for some reason, chicken balls undercooked, chilli chips ordered normal chips arrived beef was a strange texture returned well over half of the food and wouldn?t even offer a partial refund
October 2023 by Andrew Kirk
Don?t understand all the negative reviews, snobby lot or what or just delusional.Food & service excellent although the decor could do with refreshing, other than that I would recommend.
October 2023 by Laura Barnes
Absolutely disgusting! Cold and obviously not fresh. Worst we have had yet! What a waste of
October 2023 by Compass26130848025
Delicious meal and wonderful lovely service from front of house team! We thoroughly enjoyed the authentic main courses especially hot pot and the starters were delicious. Had a great chat in Chinese with the waitress! Thank you!
September 2023 by Stephen A
Very poor - gloopy and salty. Come on guys step up! Let?s see if you can rise up and be in the top 50 restaurants in Grantham!
August 2023 by Karl Goulding
Absolutely lovely little authentic place, found by surprise but will definitely be going back, full of flavour and great friendly service, a must try if you like Chinese ?
